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Embassy Suites by Hilton Brea - North Orange County
Ranked #1 of 5 Hotels in Brea
chicago
Level 6 Contributor
106 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Brea”
Reviewed February 9, 2013

Really nice hotel and like all Embassy suites, has breakfast and evening mangers cocktails included in the price of the room. Ancient Egyptian motif throughout the hotel. Situated next to a mall and major shopping area, which is good if you have free time or must walk to restaurants. The rooms were large and comfortable with modern TVs (usb and hdmi ports). No room fans that you can borrow from the hotel (I like white noise).

Room Tip: Ask for a room on the mall side of the hotel, the street side is noisy in the mornings. The bar is...
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  • Stayed February 2013, traveled on business
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Helpful?
1 Thank bthaynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (83)
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Deep River, Connecticut
Level 6 Contributor
148 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed February 6, 2013

Great hotel. The rooms are huge, and include a bedroom and a separate living room. The bathroom showers are very nice, all stone, nice shelves, and very good shower pressure. Also, the rooms are very quiet.

The fitness center is large with plenty of equipment, and there is a heated, outdoor, 25-yd lap pool.

The complimentary breakfast is awesome, and even includes plenty of fresh fruit, and omelet bar, scrambled eggs, toast, oatmeal, yogurt, etc.

The location is incredibly convenient to shopping and restaurants, and the hotel is directly adjacent to the civic center.

Great spot, great hotel.

  • Stayed February 2013, traveled on business
    • Value
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Helpful?
Thank cable_consultant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 31, 2013

I have stayed here with my family many times in the past few years and have always enjoyed the accommodations as well as the very courteous staff. The suites are very nice and well kept as well as modern and comfortable but what makes the place an outstanding choice is the staff. Everyone from the Manager to housekeeping, bar and restaurant make you feel valued as a guest. The place is right beside one of the major malls in Orange County and is 15 min from Disney and Knotts. I have recommended this Embassy Suites to colleagues and friends and they all have thanked me. This is to thank the hard working people of the hotel for their great service and attention to detail

Room Tip: Go high 5,6,7th floors better view and overall less noise
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  • Stayed December 2012, traveled with family
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Helpful?
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 30, 2013

Usually I'm very critical of the hotels I've stayed in as a business traveler. This time I was pleasantly surprised of about everything which was better than what i expected. First, they let me check in early which really helped (normally it's 3:00, but I got in around 1:00) Next, this hotel was conveniently located to everything you need. A very nice shopping mall within 100 feet. A very good TGIF across the street and lots of other shopping and restaurants within 3-4 minutes away. Next, the staff was very courteous and friendly with excellent customer service. The room was clean and beds very comfortable. The hotel may be a few years old but everything is modern, updated, clean and sanitary. The price I got was below the average price of other comparable hotels with similar star rating. This one would actually be around a 4.0 or 4.5 in my opinion. The complimentary breakfast was very good and fresh with quite a variety of both hot and cold. The staff did a very good job of cleaning tables, making sure everything was fresh and tasty. The only downside was that I had to pay for internet. However, the price difference made up for that so it was no big deal. It was fast and reliable. If you plan to go to Orange county (Disneyland, Anaheim Conventions, etc.), this is a good hotel that located right off the freeway and very accessible to all these places.

  • Stayed January 2013, traveled on business
    • Value
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Helpful?
Thank Traveler837457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fountain Hills, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 30, 2013

I love the location but the last couple of times I've stayed there the room smelt horribly of old cigarettes and the bathrooms were not clean. The toilet was filthy and I had to call housekeeping to come up and clean it. Unfortunate because I do like this location a lot.

Room Tip: When you ask for a non-smoking room, make sure you check it out before getting settled.
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  • Stayed January 2013, traveled on business
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Helpful?
1 Thank TammyRick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russell H, General Manager at Embassy Suites by Hilton Brea - North Orange County, responded to this review, January 31, 2013
I apologize for the inconvenience you experienced during your stay, please let me assure that the way you found your room is not to our hotel standards. Housekeeping must pass an extremely thorough training period and all rooms should be fully inspected prior to new guests arrival by a housekeeping supervisor. I have spoken to the Director of Housekeeping regarding your review, and she has advised me that she will inspect the room personally, as well as speak directly with the housekeeper responsible for servicing that room. I hope the next time you are in the Brea area you will give us a second chance to provide you with the best service possible.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brea, CA
1 review
Reviewed January 30, 2013

Catering staff went above and beyond to make the event experience spectacular for our guests. Very convinient location for all our guests to get to. Rooms are spacious and clean. Beds very comfortable.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brea Chamber S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California, United States
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 22, 2013

An excellent location for any activities or events in inland Orange County or southeastern LA County, with shopping and restaurants just steps away. The room and the hotel common areas are well maintained and very clean, and the king-size bed was quite comfortable. The bathroom was immaculate and the toiletries were very good quality. There is a Manager's Happy Hour in the bar, with complimentary beverages and bar snacks - a welcome end-of-day perk. Free underground parking was convenient, with an elevator large enough for lots of luggage. The breakfast buffet (included with the room) was decent, and the service was top-notch. The fitness center had new elliptical machines and treadmills, a complete array of free weights, and we had the place to ourselves.

Now the downside: Unless you're a Hilton Honors gold level member or better, there is a $10/day charge for in-room wifi. It's free in the hotel lobby, but that's not a great solution if you want to work in your pj's. Many hotels of this class have stopped charging for wifi service, but Embassy Suites seems to lag behind. And the hotel will hit your credit card with a $40 hold for incidental charges; they don't actually bill the card unless you charge something, but it's a nuisance to have your available credit reduced for a couple of days until the hold is released.

Overall, our stay was quite pleasant, but we felt rather nickel-and-dimed in some ways.

Room Tip: Rooms toward the back of hotel have a convenient elevator and absolutely no street noise.
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  • Stayed January 2013, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Judith_S_11122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Brea - North Orange County

Property: Embassy Suites by Hilton Brea - North Orange County
Address: 900 E Birch St, Brea, CA 92821-5812
Phone Number:
Location: United States > California > Orange County > Brea
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Brea
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Brea - North Orange County 3.5*
Number of rooms: 228
Official Description (provided by the hotel):
Nestled in the foothills of North Orange County, the Embassy Suites Brea is the only full-service, all-suite hotel in Brea, CA. Our spacious suite accommodations feature separate living and bedroom areas complete with a refrigerator, microwave, and coffeemaker. Business and leisure guests alike enjoy our modern amenities on-property including an outdoor pool and spa, fitness center, business center, and restaurant. Join us for complimentary cooked-to-order breakfast each morning and wind down every night with cocktails and snacks at the Complimentary Evening Reception. Guests enjoy our convenient location adjacent to the Brea Mall and within walking distance of shopping, dining and entertainment. The city of Brea is an upscale community just 8 miles north of the Anaheim Resort and Anaheim Convention Center. This arts community offers one of the nation's largest "Art in Public Places" displays. With over 10,000 square feet of meeting space and expert event planners on staff, the Embassy Suites Brea is the perfect place to hold an upcoming wedding, business meeting, or family reunion. ... more   less 
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Also Known As:
Embassy Suites Brea - North Orange County Hotel Brea
Brea Embassy Suites

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