The most horrible experience I've ever had at checking in was here. I am a frequent business traveler and was my bad luck I checked in here. At checkin I gave my credit card and the lady at the checking counter said, I don't know if this card belongs to you. Could be stolen! So I need to speak to your bank to confirm you are who you r saying you are and if this card is yours. This is after we had given her our ids! The silly woman treated us shabbily like we were some theifs! I mean I was livid! She wasted 30 mins with her rubbish.
As a result we had to remove this extended stay from our list of hotels to stay in Brea for our company's list. We just saved some 28 people from our co from booking this place which treats guests so shabbily.
I should have probably charged these guys!More
- Free Parking
- Breakfast included