This place is a joke. The manager refused to accept responsibility for his screw up. We have been staying at hotel went in was very clear what card to charge they dropped the ball and charged wrong card. Instead of admitting to mistake he stutters for ten minutes when trying to lie his way out of it. Admit you made a mistake reverse the charge and I wouldn't be upset. This guy is a joke. No way he should be a manager
. A professional does not respond this way nor handle a issue with lies.
- Official Description (provided by the hotel):
- Southern California awaits you at our all-suite hotel in Brea. With modern amenities, functional event venues and a charming boutique ambiance, our property is the ideal choice for family vacations, romantic getaways and extended stay business travel. From complimentary hot breakfast to a prime location near popular attractions, you'll have it all at Chase Suite Hotel Brea. We're close to everything - far from ordinary! ... more less
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- Also Known As:
- Chase Suite Brea