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“Horrible Customer Service” 1 of 5 bubbles
Review of Holiday Inn Express Bishop

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Holiday Inn Express Bishop
Ranked #10 of 20 Hotels in Bishop
Trabuco Canyon
2 reviews
“Horrible Customer Service”
1 of 5 bubbles Reviewed March 1, 2012

We've stayed at this Holiday Inn a few times and it is not worth the money for the accommodations and service. We booked our room on the internet the last time we stayed here and made a mistake in the data entry for the number of rooms requested. We indicated that we needed 2 rooms instead of 1 and we were unable to resolve our error which resulted in this company charging us for 2 rooms even though our family only occupied 1. The manager was extremely rude and told us that if she couldn't sell the extra room we would be charged for it. We tried to resolve this issue with holiday inn and were unsuccessful in getting any type of compensation. We will never stay here again as there is a nicer hotel right across the street.

  • Stayed July 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Marianne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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286 reviews from our community

Traveler rating
    74
    94
    65
    29
    24
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
san fran
Level Contributor
140 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
2 of 5 bubbles Reviewed January 17, 2012

Ifr your expecting a HIE at the normal standards,dont look here. Rundown,filthy carpets,
older room design not like the modern style. This is a dump compared to say the HIE in Carson City I stayed at and most others I have been to. When you cross into California you really notice the overused ,overpriced quality.This state has legions of state workers who float around staying at these places at discounted rates and they wear them out. 40 million people in one state is a joke. This state will collapse with coming water shortages. Good riddance.

  • Stayed December 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
Helpful?
1 Thank jerry i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bishop hotels

Palmdale, California
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed December 25, 2011

We stayed here one night on a ski trip to Mammoth. The hotel is right in the middle of Bishop. It was an easy 45 minute drive to the slopes. We had two rooms and both were large and clean. They had full queen beds, not doubles. The staff was extremely nice and helpful. We used the large hot tub and heated pool after a day of skiing which was very nice. There was also a large sauna. The breakfast was busy but there was plenty of food and space to eat. It was nice to have hot scrambled eggs, sausage, choice of cereals and oatmeal. The pancake griddle was out of order but there were enough options that it wasn't missed. The only drawback was the noise from the people above us but the hotel can't control rude behavior of others. If you are going with a group, bring your own cards or games. The breakfast area is a nice place to gather in after skiing but there isn't anything to do.

Room Tip: Ask for a top floor so you don't hear the pounding of ski boots above you.
See more room tips
  • Stayed December 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Deidre M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresno, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 29, 2011

This is the most friendly and professional Hotel I have ever had the pleasure of staying in. The management and staff here are the very accommodating. I almost don't miss home!

  • Stayed November 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bertroid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 24, 2011

Stayed here on the way from Mariposa to Las Vegas during my honeymoon 24th/25th June 2011. After a long drive we collected our room key and got a suite with a huge whirlpool tub in the bedroom (over the main entrance) - after a nice bath I left my wife to have a sleep and decided to do some washing - the tumble drier was broken so the staff kindly took the clothes and dried them in their own tumblers at no charge. There was a nice looking pool (we didn't have time to use) and we slept well - no issues with the air con or outside noise. The breakfast was as expected and filled us up for the trip ahead. It was the cheapest hotel we stayed in all trip but I thought provided great value for money. I can recommend Whiskey Creek for food - there was so much we brought some back and used the rooms fridge to keep it cool for the next day! I would highly recommend it for a stopover and if I do a trip like this again would not hesitate in going back!

  • Stayed June 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Richard J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wareham, United Kingdom
Level Contributor
138 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
2 of 5 bubbles Reviewed October 14, 2011

This hotel is situated in the middle of Main Street and is typical of its type. Rooms are on two floors of a long block stretching back from the road. The problem is that it has a gas station on one side of it, with its car park on the other. Sound-proofing of rooms is average. The noise levels were such that we had a poor sleep and were glad to leave early the next morning.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank grum69_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Yorkshire, UK
Level Contributor
105 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed September 18, 2011

Nice clean hotel situated on the main street within walking distance of restaurants. Helpful and pleasant staff at reception. Would stay again.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank YorksUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Bishop

Property: Holiday Inn Express Bishop
Address: 636 North Main Street, Bishop, CA 93514-2426
Phone Number:
Location: United States > California > Bishop
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 20 Hotels in Bishop
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Bishop 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
Bishop's newest hotel, the Holiday Inn Express Hotel & Suites is centrally located next to the Bishop City Park and features 66 fashionable, comfortable and tastefully decorated rooms and executive suites. Hotel features include a free Express Start Breakfast Bar offering cereals, fresh fruits, juices, pastries, toast, coffee and teas from 6.30 to 9.30 a.m. We are the only hotel in Bishop with free in-room high speed Internet access and personal voice mail with free local phone calls and the ability to earn Priority Club points that can be redeemed for fantastic merchandise, air miles or free stays in more than 3,500 hotels globally. A wide choice of rooms to suit your requirements starting from $99.00 AAA/Senior Discount, Corporate Discounts and Government Rates are also available. We take hospitality and personal service very seriously and in an endeavour to ensure that your stay with us is not only enjoyable but also the most memorable our staff are professionally trained and committed not only to meet but exceed all your expectations. Your total satisfaction is our goal and pleasure. ... more   less 
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Also Known As:
Holiday Inn Express Bishop Hotel Bishop
Bishop Holiday Inn Express
Holiday Inn Bishop

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