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“Could do with being refurbished” 3 of 5 bubbles
Review of Bintang Sintuk Hotel

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Bintang Sintuk Hotel
Ranked #1 of 3 Hotels in Bontang
Sydney, Australia
1 review
“Could do with being refurbished”
3 of 5 bubbles Reviewed March 27, 2014

Stayed 8 days in the hotel on a business trip (room 121). Shower bottom cracked, shower curtain dirty, room and lobby smells old and musty, furniture tired and badly in need of an update, internet very flakey, new aircon in room so no problems there. Food pretty good and beer was cold. room needs more lighting, TV reception of English speaking channels erratic, staff very helpful and provided good service. Is it up to 1st world standards - no, but given that this is Bontang its not too bad at all. Speaking with the locals its considered the best hotel in town so I would not want to stay at one of the other hotels if thats the case.

Room Tip: Ask for a room on an upper floor that overlooks the golf course.
See more room tips
  • Stayed March 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank P M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 reviews from our community

Traveler rating
    3
    9
    25
    7
    1
See reviews for
2
1
3
31
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Jakarta, Indonesia
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed March 4, 2014

sucks "kecoa" cockroach in our room, bad business travelling time in Bontang for this hotel, expensive and "kecoa" cockroach :(

My business travelling was 3 three days to Bontang and visit our subsidiary corporation plant, our meeting was succeed but we were very disappointed to this "kecoa" cockroach in our room

  • Stayed January 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank fahmi_mailbox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
152 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
4 of 5 bubbles Reviewed February 7, 2014

Been here on a business visit. Pretty close to key customer base like Pt Kaltim & PT Badak. Good eating places nearby at reasonable prices (not walking distance though). Relaxed atmosphere & impressive staff who do not press you for your breakfast coupons upon entry. The view from outdoor of cafeteria is good with several wooden lanterns hanging in the balcony. There is a golf course if you fancy a game. Nothing much to do so bring your own own entertainment gadgets. No Wifi or internet in the rooms but it is available in the lobby. There is an adjacent ATM if you want to draw some cash.

Room Tip: Request for high floor & facing the golf course.
See more room tips
  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank InsightSuite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed July 30, 2013

this is an old building. i'm worry that the rate is way high for a 3-stars hotel.
facilities are fine, room is spacious bur need more lights :-D
the food is average.
however this is a right place to escape from a noisy environment.
the hotels provide free room internet and WiFi all around is accessible.
the area is surrounded by dense greenery - as you know, this is Kalimantan (Borneo).

  • Stayed July 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank joemarselo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 bubbles Reviewed July 29, 2013

Well, there is not much of a choice if one is to stay in Bontang. Rooms are one of the most expensive in town.

Lobby, tired and old. There are few shops (travel agency etc) in the hotel first floor itself, but nothing significant nor outstanding to warrant any mention.

Lift is old and small, and corridor is pathetic and horrendous. With a large air-conditioning unit just near the lifts.

Room is dark and so-so, old and tired but tons better than what others in the same area can offer.

Breakfast, at least is acceptable and reasonable.

  • Stayed March 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank MELAKABAGUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed June 14, 2013

Back for another week. This time in a suite with two newish air conditioners and what looked to be newish carpet and furniture. Slept wonderfully. Wifi in room didnt work but able to connect to a another rooms wifi point. Room kept clean, Breakfast basic but good for me. Staff helpful, view out the window was nice overlooking golf course to sea. Walked around the golf course a little for exercise. Much more enjoyable time than previous visit in March.

  • Stayed June 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank trif589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hat Yai, Thailand
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed May 1, 2013

Lived here several times for a month at at time. Great Hotel, excellent staff, good for business or leisure. Golf course fantastic and the Billiard Tables downstairs are the only ones in South East Asia that are actually flat.

The new rooms upgraded are spacious and comfortable.

Couldn't ask for more given the location.

Room Tip: Ask for an upgrade to the newly refurbished rooms. If they are not busy you may get only if you ask...
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Blonksta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bintang Sintuk Hotel

Property: Bintang Sintuk Hotel
Address: Jl. Urea, PT. Pupuk Kaltim Kaltim Bontang Golf Area, Bontang 75311, Indonesia
Location: Indonesia > Kalimantan > East Kalimantan > Bontang
Hotel Style:
Ranked #1 of 3 Hotels in Bontang

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