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Terrible
1 review
Mountain Biking
Beautiful Sunsets just across the street
1 BLOCK to the VILLAGE
NEW HOT TUB as of FEB 2016!!!
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Overview
Cabin -
3 Bedrooms, 1 Bathroom, Sleeps 8
Big Bear Region, California

Reviews from our community

Terrible - based on 1 review
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Reviews from our community

ShoobyDoo...
Los Angeles, California
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“An unpleasant, frustrating experience with a dishonest company”
Reviewed September 22, 2015 for a stay in February 2015
3
people found this review helpful

I had a very poor experience with this company (Big Bear Lakefront Cabins) and do not recommend it. We rented the Village Hot Spot in February 2015.

-When we arrived, our cabin water heater was broken. Despite multiple assurances to fix it, we NEVER had any hot water during our entire 4 day stay. Our 7 guests could never shower the entire trip.
-Ultimately this company refused to offer us a reasonable settlement for the lack of hot water, so we had to sue them in small claims court. We won judgment against them.
-The owner of Big Bear Lakefront Cabins fabricated stories in order to avoid liability. Because I received all communications between Big Bear Lakefront Cabins and my credit card company and the Court, I witnessed first hand that the owners lied about the condition of our unit and the events of our stay.

Traveling group: Friends
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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