1st let me first say that if you are in a mountain resort, don't be in a hurry. Relax and Enjoy....
Stillwell's has been a family favorite for over 10 years. Always comfortable, always good food, always been worthwhile. Made reservations for "Surf and Turf" Valentines Evening with my wife. We were seated immediately during 7:00 dinner hour. Waitress was very pleasant, ambiance nice. Menu read "Surf and Turf" but detailed "Surf or Turf" selections. Not a big issue, because I did not look to see if there was anything special for the night. My wife and I both ordered the Prime Rib dinners. We asked for wine list. 4 of 5 wine offerings were lined out. Left for little selection. We ordered wine then ate the warm rolls, salad and enjoyed the glasses of champagne brought to us. Very pleasant. Dinner arrived a little slow, but not any kind of issue. We live here...., mountain time. That's why we live here..... Relax and Enjoy.
Dinner was cold. Not warm like it was kept under a heat lamp. Cold like it was 'warmed' under a heat lamp. The plates were warmer than the food. Waitress sent it back, apologizing all the way. Dinner was returned 2 minutes later. (I could almost swear I heard the microwave bell go off in the kitchen.) Meal was warmer (no longer medium rare) but we were definately disappointed. If I didn't have a beautiful wife and a nice server the evening would have been a bust.
We won't be back until I hear of new management/ chef/ cooking staff. I am sorry to leave a bad review, but changes are needed.
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