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Best Western Big Bear Chateau
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Reviews (715)
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All reviewsbig bearcomplimentary breakfastvery nice hotelmade to order breakfastbeautiful lobbynice breakfastwaffle makergas fireplaceworkout roomfresh fruitpine treesbear mountainsnow summitski slopesupon checkjacuzzi tubget away
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576 - 581 of 715 reviews
Reviewed December 3, 2012

Went for a quick geta way. On second floor. King room was very nice and clean. Nice fireplace and balcony. Breakfast prepared on site was excellent . They prepared your eggs with bacon or sausage. Plus breakfast bar has an assortment of other choices. Will definitely stay here again. Oh yes, and bed soft and confortable .

  • Stayed: November 2012, traveled as a couple
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Thank cilla-203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2012

  • Stayed: November 2012, traveled with family
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Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
1
Reviewed November 22, 2012

This Best Western is in a great location. They stand up to Best Western's cleanliness standards. Our room had a gas fireplace, which was very nice. The breakfast is a standard B/W plus omlettes, if desired, for guests. We had a large group and everyone at the restaurant was very pleasant and made sure we were well taken care of. We'll definitely consider this location for our next Big Bear trip.

  • Stayed: November 2012, traveled with family
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Review collected in partnership with Best Western
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2012

We were supposed to be staying at a cabin in Big Bear, but when we arrived at night, a pipe had burst and we had to find a hotel to stay in until the plumbers arrived in the morning. This hotel wasn't too far away and had a room available (they were very accommodating considering we called at 10pm). We got a great rate on a King room (ask for AAA rate if you've got it). The room itself was pleasant - a little better than the standard Best Western fare - large, with a fireplace, balcony, and free WIFI. The bed was comfortable. The staff was courteous and quick. The bathroom had a large "rain" shower head, which normally I don't really like, but this one was nice. The best part of the stay was the breakfast they offered included with the room - they have the usual dry cereal and baked goods, beverages, etc. - but they also had a chef who cooked your choice of either scrambled eggs or an omelet with either sausage or bacon with homefries. The portions were generous and surprisingly delicious! They also had a do-it-yourself waffle maker, which was fun, and the seating area has lots of tables and is a welcoming space. Granted, we were there when the hotel wasn't very full, so maybe in the busy ski season they wouldn't have a chef taking individual orders. The only con to this place is the gym - at first glance it looks okay, but about half the machines don't work (meaning they have no power), and the room itself is a little scuffed up . Some are still useable, but they are very used and rickety. They also have an awesome game room (pool, air hockey, ping pong, and some ancient video games that were either non-working or unplugged) that would be more awesome if it didn't look a little abandoned. Overall a good experience!

  • Stayed: November 2012, traveled as a couple
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Thank Jen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2012

Overall, the hotel was very clean and very well managed. The room was very clean and the temperature was hot enough, don't need to turn on the fireplace.The breakfast was as I expected but the atmosphere was romantic. Cons, there were several steps to deal with but not a big problem to us, but if you have a big carrier better ask them help...

  • Stayed: October 2012, traveled with family
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2  Thank ahnyasee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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