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“Great View BUT” 3 of 5 bubbles
Review of Big Bear Lake Front Lodge

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Big Bear Lake Front Lodge
Indio, CA
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great View BUT”
3 of 5 bubbles Reviewed March 21, 2013

Our room had a fantastic view, lake front with a balcony. The price was downright cheap for a lake front room. The room was tiny, no dresser ie, no drawers, rod for a closet and 5 hangers. It had a delightful gas fireplace with an electric starter and a great hot tub. The hot tub was close to the the bed. We had a coffee pot but had to go to the office for coffee, the maid didn't leave any in the room either day. We must have been a long way from the hot water tank because it took at least 4 minutes to get hot water in the bathroom and this a terrible waste of water. We had a small fridge and and flat screen TV, both worked well.
To sum it up, this place was cramped, but with nice ammenities.

Room Tip: Lake Front is the way to go.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tamitha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LakeFront L, Manager at Big Bear Lake Front Lodge, responded to this review, April 16, 2013
Hello, I am glad that you enjoyed the view and the hot tub at our lodge. Thank you for addressing your concerns regarding the closet/wardrobe. We are doing some renovations now, and will be taking care of the issue promptly. I hope to see you again on your next trip to Big Bear Lake.
Laura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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149 reviews from our community

Traveler rating
    40
    29
    32
    12
    36
See reviews for
51
42
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2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • English first
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English first
Surprise, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed January 21, 2013

Our husbands wanted to go snowboarding and with us girls being 6 months pregnant we have 3 must haves for the place we stayed at since we would be inside most of the day. We wanted a fireplace, full kitchen and wifi. This place offered all of these things and was a reasonable price, so we picked it. Once we arrived and got settled in we went to log into the wifi with the information given to us only to find out that there was no signal. If we walked out of the room and stood close to the main office it would pick up the signal but as soon as we got back to our room it would loose signal. So we called down to the front desk about the issue and they came to our room saying theirs worked just fine so they were unsure as to why it wouldn't work for us. We informed them that if we were near the office it would work but part of the reason we picked their place was because the girls that were 6 months pregnant wanted to use it while they were in all day, while the guys were gone snowboarding. The office lady's response to this solution was "well maybe have them go sit outside at the pool table near the office" we were all astonished at this response, its January so there is snow everywhere and its pretty darn cold to be sitting outside anytime you want to use the wifi you were promised access to in your room. We to the office lady that solution of hers just wouldn't work and she said she would speak to a manager and then get back to us. She and a manager never got back to us, we continued to complain but nothing ever came of it. So no wifi for our entire trip :( I have no idea what kind of other beds people who wrote the review had but ours were like being on a boat if the other person in bed with you moved than the whole bed shook. I have certainly slept in worse beds but I wouldnt say they were comfortable. The room was pretty clean aside from the pots and pans, they were all coated with a thick coat of grease. We had to wash all of them before use. Whoever used the room before us dripped something in the oven cause every time we used the oven it would smoke up and set our smoke detector off. It does have a full kitchen but is more set up for preparing frozen foods or quick simple things. We had to get creative having no bowls, very limited utensils (some even being plastic utensils that had been washed and put back in the drawer). Check out was even confusing...we went to check out at 8am and the office was closed but had a note with a number to call, we waited and continued to call for 20mins but never got an answer. No where in our room could we find anything with instructions on how to check out. Then we noticed a box on the wall near the office door. If you looked very closed there was a faded piece of paper that said room check out, so we dropped our key in the box and left hoping it worked. Overall the stay was good, just not completely what we were promised and the no wifi and way it was handled it was a huge disappointment. If you plan on spending little time in the room and not cooking every meal while you are there. The lady we had for room service was amazing and very helpful. Room 6 Stayed January 17-20 2013 While it wasnt a horrible experience we would not stay here again.

Room Tip: When the post says Gardenview it should actually say childrens play area view. Which was not a huge...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Tiffany F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LakeFront L, Manager at Big Bear Lake Front Lodge, responded to this review, April 16, 2013
I am sorry that your experience here at the Lodge was not 100% satisfactory. We are under entirely new management and staff as of the 1st of April, 2013 and would love the chance to make your experience a good one. Every issue that you addressed in your review has been, or is in the process of being taken care of completely.
Thank You
Laura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Big Bear Region hotels

Melbourne, Australia
Level Contributor
80 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed January 12, 2013

Team - we took a chance, and booked this via Expedia - from Australia. When we arrived, the place looked nice and cozy - when we entered the room - just what we needed, full kitchenette, nice view, friendly staff (my youngest pushing buttons he shouldn't have!). This is out second visit to Big Bear from Oz., love the place, loved the location (saved some $$ by buying at the supermarket and heating in the kitchenette), location worked a treat. No faults at all and with the savings from Expedia - amazing value for dollar - highly recommend

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Evan_Jean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LakeFront L, Manager at Big Bear Lake Front Lodge, responded to this review, April 16, 2013
Thank you for your positive comments. We appreciate your business and hope that your will choose Big Bear Lakefront Lodge during your next trip the Big Bear, CA
Laura
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SAN JACINTO
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed November 17, 2012

Room 1A was awesome. It's like a little studio with a kitchenette and fireplace. The only thing is that if your're a light sleeper try to get the top floors as you can hear them walking above.

Room 11 I stayed in the following weekend (I was a vendor at Oktoberfest), and was clean and cozy. Heater worked GREAT. The only thing on this one was the toilet would run every 10 min or so and so in order to sleep I had to shut the bathroom door as it was a little loud. Room was smaller on this one.

This hotel is right on the water though with some gorgeous views. You can also go out in the morning and feel the peacefulness of the lake before heading out. :-)

I highly recommend this place! :-)

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank guidedlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murietta, CA
1 review
5 of 5 bubbles Reviewed October 25, 2012

After reading reviews we were skeptical about the place, but we booked and were very pleased. The room was very clean and the bed was very comfortable. We had a lake view room, it was quiet and peaceful. My only complaint would be the water in the bathroom did got get very hot, it was luke warm. The fire place in the room was perfect. We would stay again!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ladylucky08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Bernardino, California
1 review
5 of 5 bubbles Reviewed October 21, 2012

If you dont like the rustic outdoorsy feel of the mountains, (which if you didnt you wouldnt come to big bear) then go stay at the upity hotels and get your room service. Lake Front Lodge was such a comfortable relaxing lodge on the lake, it was a nice get away! Very clean, great staff, helpful! We had a very relaxing time, no its not the Ritz, but that isnt what I wanted in the mountains! I Will be back!!! Thanx lake front for making my weekend Worth it!!!

Room Tip: Room 23 was great facing the lake! Next time I would like the 1st floor facing the lake, 8, 10, 12...
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shea c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Big Bear Lake Front Lodge

Property: Big Bear Lake Front Lodge
Address: 40360 Lakeview Drive, CA 92315
Location: United States > California > Big Bear Region
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #24 of 45 Specialty Lodging in Big Bear Region
Price Range (Based on Average Rates): $
Hotel Class:2 star — Big Bear Lake Front Lodge 2*
Number of rooms: 25
Reservation Options:
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Also Known As:
Big Bear Lake Front Hotel Big Bear Lake
Big Bear Lakefront Hotel
Big Bear Lakefront Lake

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