We have totally two families (4 adults + 5 children) stayed this time. The property is very comfortable especially when travelling with children, hotel room can't compete with it. The owner has a very clear and detailed instructions to cover everything you need to know during the stay. We all had a very wonderful experience with they stay, it's totally worthy the money you paid for if you like to give your family a high quality vacation in Big Bear!
I arrived in the evening, and there are Christmas lights all around the house. My wife and kids were so surprised on we are going to stay in such beautiful place when we finally confirmed the address is correct.
I'll give my five star for there's nothing below (only exceed..) my expectation prior my visit.