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“Visit to LA”
Review of The Beverly Hilton

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The Beverly Hilton
Ranked #7 of 15 Hotels in Beverly Hills
Certificate of Excellence
london
Level Contributor
57 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Visit to LA”
Reviewed August 27, 2013

We stayed at this hotel for 3 nights the location is on the edge of areas with no other facilities around, unless you walk for at least 15 minutes.
The room was very nice modern and comfortable, the drinks were very expensive and car parking was 38 dollars plus tax a day. BEWARE!!!!!!!!
The hotel is only interested in money and on our second day Friday 9th August there biggest facility the swimming pool was closed due to the hotel selling it to the highest bidder a tv show. So they don't seem to worry about their poor guests. They also do not inform you or your travel agents in advance

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bags52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
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Sussex, England
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed August 27, 2013

Being a Diamond member helps so we were upgraded to a Junior Suite on a high floor - the room was superb. I suspect we could have been a lot worse off in another type of room. The bed was v comfortable, the ac effective but quiet and the bathroom was fabulous - separate bath shower and toilet. We did notice a smell of smoking on our floor and we were convinced some guests were being allowed to smoke in their room - that was strange. The pool area is a bit cramped but very comfortable and with excellent poolside service. We could walk to Rodeo Drive and the location is very convenient for other tourist sites. Its expensive but not crazy expensive.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidHKeynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 26, 2013

Spent three nights here before leaving the US. Check in was quick although we had to wait for one of our rooms to be ready, but this wasn't a problem. Room was large with sofa, desk and chairs as we booked studio suites. All staff, without exception, were very friendly. We had breakfast included. It was a buffet, with a chef doing omelettes, and had a good variety to cater for all. Valet parking was relatively expensive but the service was good and you had cold bottled water in your car when it was handed over to you. Very convenient for all that Beverly Hills has to offer and we felt it was good value as we were treated exceptionally well. Only slight negative is that the pillows weren't that comfortable!

Room Tip: If you're going to stay here, you may as well book a suite!
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Polargirl67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeverlyHilton, Public Relations Manager at The Beverly Hilton, responded to this review, August 27, 2013
Thank you for your review. We appreciate your positive feedback and hope to welcome you to The Beverly Hilton again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 26, 2013

We had an Expedia rate and were not expecting the best room, and got the Oasis tower. Our initial room was very noisy overlooking the road, which was changed immediately. The second room was fine, nothing special but we had no complaints. The front desk staff were very helpful, especially the concierge in advising on trips out to see the sights of Hollywood and Beverley Hills. The only really disappointing side of the hotel was Trader Vics. Having eaten at TV in Bahrain, Abu Dhabi and Saudi Arabia, I was expecting the original to have fabulous food and a great atmosphere. Unfortunately, it only has cocktails and a few 'fast order' items on the Circa 55's very uninspiring menu. Avoid this if you are expecting anything else. Other than the ridiculous parking charges, the hotel is OK, but don't expect anything special. I am sure there are better hotels in BH, but if you get a cheap rate, it's not too bad.

Room Tip: If you get a cheap rate, expect the Oasis tower.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 84wessex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeverlyHilton, Public Relations Manager at The Beverly Hilton, responded to this review, August 27, 2013
Thank you for choosing The Beverly Hilton and for taking a moment to write this review. We are glad you found our team members to be helpful. We will take your comments about food and beverage offerings into serious consideration as we strive to improve our overall guest experience. We hope to have another opportunity to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fiji
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 26, 2013 via mobile

Hotel clean and staff efficient and courteous. Restaurants of which they only have two are very limited in their choices almost to the point of being like a set menu in a hotel of a far lesser standard. Overall it would be the worst Hilton I have stayed in anywhere in the world.
They don't have tea or coffee making facilities in the rooms which I would normally expect in a hotel trying to flog itself off as a Hilton 4 or 5 star

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kimbowai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeverlyHilton, Marketing Manager at The Beverly Hilton, responded to this review, August 28, 2013
Thank you for your feedback. To maintain our Green initiatives and reduce waste we have coffee makers available upon request, and our staff will be more than happy to bring one up to you. We hope you will visit us again.

-The Beverly Hilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 26, 2013 via mobile

I'd love to live there great servies amazing wow ??? great hotel the best i loved the rooms so clean grate pool good every thing good food even amazing parking you feel like your famouse every time you go there is so much to do to like go site seeing and you could go to the grove girls go to the Amarican Girl Doll store this was the best trip ever so if your family goes tag along they won't mine go have the time of your life mared people go on your honeymoon there i't great THANK YOU SO MUCH

Helpful?
Thank Dogs101
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BeverlyHilton, Public Relations Manager at The Beverly Hilton, responded to this review, August 27, 2013
Thank you for choosing The Beverly Hilton and for sharing your experience. We are happy to hear you enjoyed your time with us and look forward to providing you with another exceptional stay in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 25, 2013

When we checked in we were offered an upgraded view for an additional $25.00..we took this option and had a view of rooftops and the staff smoking area...the garbage pail in the bathroom was full..the mini bar had items missing ( for which we might have been charged if we had not noticed) and the balcony had some disgusting pile of dirt...we ate at Trader Joes and the meal was at best mediocre...the management comped our breakfast to make amends..well it turns out that when I booked the room it included breakfast..upon checkin no mention was made that it was included..no voucher presented...I only realized it when I went to discard my confirmation...the management was indifferent to our issues..they did offer a free night at the Beverly hilton...we were likely not going to be back in LA and if we were we would definitely not want to take a chance on this hotel....this hotel is a poor representation of Hilton's...we have cancelled our Hilton Honors membership..the cost of this room was excessive considering the poor service and and the management's lack of accepting responsibility..

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ahlevi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeverlyHilton, Marketing Manager at The Beverly Hilton, responded to this review, August 27, 2013
Thank you for taking the time to share your experience. We strive in excellence in customer service and making our guest feel comfortable. We have sent you a private message so we may get in touch with you in regards to your stay.

-The Beverly Hilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Beverly Hilton

Property: The Beverly Hilton
Address: 9876 Wilshire Blvd, Beverly Hills, CA 90210-3115
Phone Number:
Location: United States > California > Beverly Hills > Beverly Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Beverly Hills
#6 Luxury Hotel in Beverly Hills
#7 Business Hotel in Beverly Hills
#9 Romantic Hotel in Beverly Hills
#9 Family Hotel in Beverly Hills
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Beverly Hilton 4*
Number of rooms: 569
Official Description (provided by the hotel):
With expansive views and inviting living spaces, the Beverly Hilton's inspired guest rooms express the best of relaxed, California living. Choose a spacious Wilshire Tower room, a poolside Cabana room, or a secluded Oasis room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Travelocity, TripOnline SA, Ctrip TA, Hotwire, Orbitz, Priceline, Cancelon, HotelQuickly, getaroom.com, HotelsClick and Hotel.de so you can book your The Beverly Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Beverly Hilton Hotel Beverly Hills
Hilton Beverly Hills
Beverly Hilton Hotel

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