Stayed in 2 bedroom bungalow. We like the fresh fruit and cookies delivered daily; they provided an excellent Italian-made high chair in the bungalow for our little one. Food and beverage is excellent throughout. We had two service issues -- came to pool area for breakfast before 9am and they weren't open yet even though we were told they were. Waiter was more interested in setting up than giving us some kind of food from the kitchen to put in front of our two kids who were very hungry and melting down and he told us to wait half an hour. He could have done something like gotten some cheerios or fruit. I ran to the coffee shop to bring back food, which was a long way away and we were really upset. Otherwise, service personnel were great. Another thing we found was that when we asked for milk for our kids' bottles, men always charged us and women didn't. When I raised the point at the front desk at checkout, they adjusted the bill. My only other complaint is that the air conditioning controls are very hard to operate in the bungalows; all sorts of electronics that make no sense and I'm not even sure work very well. At 75 degrees, room was warm and at 73 degrees it was freezing. But otherwise, the bungalows are beautiful, the grounds are lovely, the Polo Lounge remains one of my favorite hotel dining rooms and the hotel is everything that it should be -- an oasis in the middle of beverly hills and los angeles.
- Official Description (provided by the hotel):
- The Beverly Hills Hotel is a luxury, five-star hotel, located on Sunset Boulevard in the center of Beverly Hills and surrounded by 12 acres of lush, tropical gardens, exotic flowers, and private walkways. Providing privacy and tranquility in a truly residential setting, The Beverly Hills Hotel is within easy access to the business and entertainment centers of Los Angeles, Century City, Rodeo Drive, and many of the Hollywood studios. The hotel is just a 35-minute drive from Los Angeles International Airport. Referred to locally as "The Pink Palace" The Beverly Hills Hotel is a place to see and be seen, to catch glimpses of famous faces, or to revel in splendid luxury. What makes The Beverly Hills Hotel stand out is its superlative combination of service, a location that offers guests privacy, yet in the heart of a city, and a refreshed facility that, while faithful to the hotel's architectural and interior design traditions, is more dramatically beautiful than ever. ... more less
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- Also Known As:
- The Hotel Beverly Hills
- Beverly Hills Hotel
- The Beverly Hills