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“Better than Ever”

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The Beverly Hills Hotel
Ranked #1 of 15 Hotels in Beverly Hills
Certificate of Excellence
McLean, Virginia
Level Contributor
433 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
“Better than Ever”
5 of 5 bubbles Reviewed February 15, 2013

Last visited the "Pink Palace" last January (when rennovations were in full force). Now - except for the Polo Lounge - that's in the past. WOW. Recently spent two incredible days at this amazing, iconic, hotel. OK, they are renovating the Polo Lounge patio - but the newly rennovated lobby is spectacular - so the new patio is going to be worth the wait. Our room - a Bungelow suite (2A) - was spectacular -- think baby grand piano - two wood burning fireplaces... yikes -- this IS as good as it gets. The only thing better than the rooms (which is saying something, is the service/staff. This hotel is all about service - it's about fulfilling every expectation or whim of the guest. You want a restaurant reservation that is "impossible" to secure.... the world's best concierge handles it; need a pair of broken eyeglasses fixed - they arrange it ASAP. Room service is world class -- only problem - if you use it, you forgo the pleasure of dining and "Viewing" the (stars/power players) that frequent the Polo Lounge! Start with impeccable service, then add classic, beautifully prepared food (the Oysters on the half shell) were extraordinary. The "Pink Palace" is, to sum up - simply AMAZING. We travel a lot - and this classic hotel is, for us, the apex. "Did" the La Prairie" spa -and have to recommend it to all. So looking forward to next visit!

Room Tip: If you can swing it, the Bungalow suites are fantastic.....
See more room tips
  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank J H H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, February 20, 2013
Dear J H h H,

Thank you for the feedback regarding our recent restoration. I am pleased you enjoyed our new lobby and can assure you the Polo Lounge will be just as spectacular when the restoration finishes this week. What a compliment to be considered the apex of all the hotels you have visited! We hope to see you again very soon!

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,120 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (221)
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English first
Zug, Switzerland
Level Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed February 12, 2013

Location is very nice in Beverly hills been here on honeymoon april 2010 booked through amex unfort did not get an upgrade but we received bottle of Champagne. I liked the swimming pool and the scene around it, Really old fashion glamour, with quiet some stars, would go back again here. I liked the hotel limo service they had and the lunch at the terrace is amazing. I was surprised about the slightly old rooms but big room and a fire place in the room how amazing is that, I love the architecture of the whole hotel. I f you go to Beverly hills you must have been in this hotel.-

  • Stayed March 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeffrey78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, February 20, 2013
Dear Jeffrey78,

Thank you for staying at The Beverly Hills Hotel. It is a pleasure to read how much you enjoyed our unique property. Thank you for recommending us as the hotel to stay at in Beverly Hills! We hope to see you this Summer!

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed February 2, 2013 via mobile

This hotel has some of the bet service I've ever experienced. The rooms could use some updating as far as decor goes, but they are very clean, spacious and well maintained. The guest rooms are very quiet, you never hear other guests or televisions in other rooms. The staff is extraordinary, they are gracious and discreet while anticipating your every need. There are a lot of luxury hotels in Beverly Hills but the classiest of the Pink Palace is unmatched.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 333CMTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, February 4, 2013
Dear 333CMTraveler,

Thank you for reviewing your recent stay at The Beverly Hills Hotel. I am thrilled you were impressed with our five star service and glad to hear it made such a difference in your stay with us. I am pleased to share with you that our hotel is currently going through a restoration led by Tihany Design and will take place in carefully planned phases over the next few years to ensure guests are undisturbed during the process. The thoughtfully-crafted restoration will hone and honor the original patina of The Beverly Hills Hotel, restoring and polishing its iconic design elements and enriching its warm residential feel. The hotel lobby, Polo Lounge, guest rooms and suites, and our famed pool and cabanas will all be enhanced and refined while respecting their original style.

Thank you for your kind note regarding the staff at the Pink Palace. We hope you will be back to visit us again very soon!

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 26, 2013

This is my favourite hotel in the world. The service is perfect, the food is fantastic, the ambience is relaxing and at the same time thrilling. It holds a unique position in Hollywood history and it shows. You'll almost certainly spot a familiar face in the Polo Lounge. Make sure you try their chocolate souffle and the smoked salmon Polo Pizza. Divine!

Room Tip: Stay in a bungalow for the extra special experience.
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FirstClassSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, January 28, 2013
Dear FirstClassSydney,

Thank you for reviewing your recent stay at The Beverly Hills Hotel. It is great to hear you consider us your favorite hotel in the world! I am pleased you felt the history at the hotel, it is still very much alive and this makes it a truly unique and fun experience.

We hope to see you back at the Pink Palace in the near future.

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

Even though this hotel was at 100 percent capacity because of the Golden Globes and various celebrity guests, they treated me like I was their only guest. The sign of a truly superb hotel. Every time I stay it reminds me why it is quite simply the best hotel in the world.

Room Tip: there is no such thing as a bad room here!
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  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J9_Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, January 28, 2013
Dear J9_Sydney,

Thank you for taking the time to review your recent stay at The Beverly Hills Hotel. Wow, we are absolutely thrilled that you consider us the best hotel in the world! Thank you for your kind words.

We hope to see you back at The Beverly Hills Hotel soon!

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaga, Spain
Level Contributor
305 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
5 of 5 bubbles Reviewed January 14, 2013

There can be nothing to compare to this Hotel in LA. From the bell boy to receptionists and the courtesy limo to take you down town - this is the only place to stay. Fantastic all round - so close to everything and yet in a quite world of its own. The Pink Palace is one Hotel that we will never forget.

Room Tip: I think that they are probably all good. We certainly liked ours.
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stewart1234567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, January 19, 2013
Dear Stewart1234567,

Thank you for reviewing your stay at The Beverly Hills Hotel. I am pleased you enjoyed your stay with us and think we are by far the best hotel in Los Angeles!

We hope to see you again in the near future.

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 13, 2013

Amazing hotel, the staff are professional, the food at the Polo Lounge is exceptional! We stayed for 2 nights and it just wasn't long enough.

We stayed in September in a deluxe King room, the bed was so comfy, fantastic block out blinds and the room was rather large. The only negative to point out is the lights in the bathroom are not that great for makeup application :-) Brighter lights and the room would be perfect.

From the moment we arrived the staff went above and beyond - Can't wait to go back!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shelly6827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, January 19, 2013
Dear Shelly6827,

Thank you for taking the time to review your recent experience at The Beverly Hills Hotel. I am thrilled to see how much you enjoyed your stay with us.

Thank you for providing feedback concerning the lights in your guestroom, our engineering team will look into this and make the necessary changes.

We can’t wait to have you back! See you soon.

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Beverly Hills Hotel

Property: The Beverly Hills Hotel
Address: 9641 Sunset Blvd, Beverly Hills, CA 90210-2938
Phone Number:
Location: United States > California > Beverly Hills > Beverly Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Beverly Hills
#1 Luxury Hotel in Beverly Hills
#1 Romantic Hotel in Beverly Hills
#1 Family Hotel in Beverly Hills
#2 Business Hotel in Beverly Hills
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Beverly Hills Hotel 5*
Number of rooms: 208
Official Description (provided by the hotel):
The Beverly Hills Hotel is a luxury, five-star hotel, located on Sunset Boulevard in the center of Beverly Hills and surrounded by 12 acres of lush, tropical gardens, exotic flowers, and private walkways. Providing privacy and tranquility in a truly residential setting, The Beverly Hills Hotel is within easy access to the business and entertainment centers of Los Angeles, Century City, Rodeo Drive, and many of the Hollywood studios. The hotel is just a 35-minute drive from Los Angeles International Airport. Referred to locally as "The Pink Palace" The Beverly Hills Hotel is a place to see and be seen, to catch glimpses of famous faces, or to revel in splendid luxury. What makes The Beverly Hills Hotel stand out is its superlative combination of service, a location that offers guests privacy, yet in the heart of a city, and a refreshed facility that, while faithful to the hotel's architectural and interior design traditions, is more dramatically beautiful than ever. ... more   less 
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Also Known As:
The Hotel Beverly Hills
Beverly Hills Hotel
The Beverly Hills

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