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The Peninsula Beverly Hills
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Reviews (890)
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Reviewed March 31, 2013

We took a three day trip of Los Angeles last week. Once again I stayed the Peninsula.
Of all the high end hotels where I have stayed, this is probably the finest. It is not a high rise--just 5 stories with a cabana pool on the top. It's in a lovely neighbor just a 10 minute walk from Rodeo Drive.
The service levels are unbelievable. The cleanliness is exceptional. You never want for a single thing. They monogram your initials on your pillow that you may want to take home--well maybe not!!
If you have a dog, which we didn't, they are welcome and can be walked by a page.
Probably the most interesting service aspect is the "House Car". This a service is arranged with the Concierge at no charge. It will take you and pick you up to any reasonable distance. On one trip we were transported out to the Polo Lounge for lunch at the Beverly Hills Hotel in a BMW wagon wagon. Our gracious driver, Nick, suggested having the "Rolls" bring us home. We were returned in a four door Rolls Ghost ( the doors open in opposite directions like the old Lincoln Limos) This car service is important because there are very very few cabs in the Beverly Hills area.
The other outstanding feature of the Peninsula is the late check out policy. You can depart as late as you want for no additional charge.We left at 9:30 PM!!
I have stayed in the Peninsula many times. Nothing better in a USA hotel.

Room Tip: We were upgraded one level. Every time I have stayed there the rooms are quite.
  • Stayed: March 2013, traveled on business
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1  Thank JL1278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePeninsulaBH, General Manager at The Peninsula Beverly Hills, responded to this reviewResponded April 16, 2013

Dear JL1278,

Thanks so much for your kind review. We are happy you had such an outstanding stay at The Peninsula Beverly Hills recently. Our staff works hard to personalize our guests' stay as much as possible in order to create a truly memorable experience, so we appreciate your comments regarding the service, cleanliness, monogram pillows, rolls royce house car and complimentary late check out.

We hope you'll come stay with us again soon!

Regards,
Offer Nissenbaum,
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2013

The hotel is beautiful. The rooms are not large but are very comfortable, clean and nicely decorated. The roof top pool is lovely. The service is EXCELLENT. The staff is courteous, hard working and clearly there to make your stay as happy as they can. Could not have asked for a better experience.

  • Stayed: March 2013
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1  Thank Molly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePeninsulaBH, General Manager at The Peninsula Beverly Hills, responded to this reviewResponded April 16, 2013

Dear Molly F,

Thank you for your wonderful review. My staff and I are pleased you had such a fabulous experience and that you so enjoyed the clean and comfortable rooms, rooftop pool, and friendly service.

We hope to have an opportunity to welcome you back for another wonderful stay again soon!

Kind regards,
Offer Nissenbaum
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2013

we were fortunate enough to attend a private function at this hotel. From the excellent valet service at drive up
to the fine atmosphere on entry...it was wonderful.
But the best was yet to come. The food though prepared for a large group was served and tasted excellenbt. Service was great.

  • Stayed: March 2013, traveled with family
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Thank 101Shp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePeninsulaBH, General Manager at The Peninsula Beverly Hills, responded to this reviewResponded April 16, 2013

Dear 101Shp,

Thank you for taking the time to share your feedback on TripAdvisor. We are happy you had such a pleasant experience at our hotel recently. Thanks for your compliments regarding the valet, lobby atmosphere, service and quality of catering food.

We hope to see you back at The Peninsula Beverly Hills again soon!

Sincerely,
Offer Nissenbaum
Managing Director

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Reviewed March 25, 2013

We've been lucky to stay at "The Peninsula Hong Kong" several times, as well as other stunning hotels like George V Hotel Paris, Savoy London. The Peninsula Beverly Hills is right up there with them. The staff are extremely pleasant and will go to great lengths to ensure your stay is just wonderful. Concierge is just fantastic, special thanks to Nicole, Scott, Jonathon and David for making our several stay a wonderful event. Their knowledge of LA and their ability to get you into difference events (well booked out or in hot demand) is second to none.

We enjoyed the service, the food, the ambience of the lobby. The living room (lobby) is just a wonderful, a great place for a high tea or a morning coffee whilst watching the world pass you by.

All good things must come to an end, we thoroughly enjoyed our 6 days at the Peninsula Beverly Hills. We look forward with much anticipation to our next stay in LA, as we have now found another home away from home.

  • Stayed: March 2013, traveled as a couple
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2  Thank Massai7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePeninsulaBH, General Manager at The Peninsula Beverly Hills, responded to this reviewResponded April 16, 2013

Dear Massai7,

Thank you so much for your complimentary review. We truly appreciate your feedback about your wonderful stay, the staff and the food & ambiance of The Living Room. I will make sure to share your kind words with our Concierge team.

Looking forward to welcoming you back to your home away from home in LA again soon!

All the best,
Offer Nissenbaum
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2013

Second time staying at this amazing hotel. Simply stated it is the finest place I've ever had the pleasure of staying. Everything about the hotel is first rate. It even smells five stars. Hang out in the lounge and you just may see a celebrity. We sat beside Sophia Vergara. She is more beautiful up close than on the screen.

A bit pricey, but not overly and it is truly a unique experience.

Room Tip: If you can get a room overlooking downtown L.A. the silhouette is a greasy view.
  • Stayed: April 2012, traveled as a couple
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1  Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePeninsulaBH, General Manager at The Peninsula Beverly Hills, responded to this reviewResponded April 15, 2013

Dear Kipper290,

Thanks for choosing to come back to The Peninsula on your last trip to Los Angeles. My staff and I are thrilled you had such a wonderful stay and a memorable experience.

Looking forward to welcoming you back again soon!

Kindly,
Offer Nissenbaum
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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