My husband and I drove up from Newport Beach with our dog for a weekend stay at the Peninsula--our second time visiting in a year.
We enjoyed our Superior Suite immensely, very spacious living and bed rooms, with plenty of light and a nice balcony, as well. The bathroom was a bit small for the size of our suite, but we really loved the Suite as a whole.
We had a minor service glitch on arrival, waiting over 40 minutes for our "complimentary welcome drinks" to be delivered to our room. We had to call twice before they finally arrived--with no genuine apology or explanation ever really offered. A smal service glitch, to be sure, but an unexpected poor Peninsula moment for us.
Otherwise, service was flawless for the duration of our stay. Housekeeping, valets, restaurant, front desk--all were up the regular Peninsula standards of excellence.
We had breakfast on Saturday morning in the Belvedere restaurant--and it was very good.
Sunday brunch at Belvedere was quite disappointing, however, in that the menu lacked interesting breakfast-oriented options and seemed far more geared as a hearty lunch; as a result, we opted to order from the regular breakfast menu. We would not return to the Peninsula for their Sunday brunch unless they updated the menu offerings and really made it more substantial and impressive.
On the other hand, we were chauffeured twice in their hotel car back and forth between dinner at Urasawa Friday night and the SLS Hotel on Saturday night--gratis, even though they had said we'd be charged for the Saturday night. It was odd that the Friday night trip was supposed to be free and the Saturday night trip was supposed to cost $20 since both trips were to nearby locations in Beverly Hills. But we appreciated the hotel not charging for the second trip.
We had pre-dinner drinks with a large group of friends on Saturday night in their Bar, and the staff there couldn't have been more helpful and friendly in accommodating us and our friends. What could have been a difficult experiences turned out to be a very easy evening.
My husband had a massage, and he said he very much enjoyed the treatment. He was less enthralled with the Spa facilities themselves, saying it was a relatively small, less than impressive space.
Overall, we still love the Peninsula. They treat us as family, and they do go out of their way almost always to make us feel like we are at home there. We will still return!
- Official Description (provided by the hotel):
- As Los Angeles' most exclusive and elegant hotel, The Peninsula Beverly Hills resembles a gracious private residence built in the classic Renaissance style. The hotel is tucked amid lush gardens in a quiet corner of the city, offering luxurious comfort, sophisticated facilities, a tranquil spa, extraordinary dining and legendary Peninsula service. Our 194 guest rooms, suites and private villas were all elegantly refurbished in 2011, featuring new furniture and upgraded technology. Conveniently located near Beverly Hills' most important business, shopping and entertainment areas, The Peninsula Beverly Hills is the ideal destination for business executives, leisure travelers and families alike. Unique to the hotel is our 24-hour check-in/check-out experience, meaning you may arrive and depart at your leisure. ... more less
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- Also Known As:
- The Peninsula Beverly Hills Hotel Beverly Hills
- Peninsula Beverly Hills
- Beverly Hills Peninsula