We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Hold the attitude.”

The Cheesecake Factory
Ranked #1 of 16 Dessert in Beverly Hills
Certificate of Excellence
Price range: $21 - $30
More restaurant details
Restaurant details
Good for: Dining on a budget, Large groups, Special occasions, Local cuisine, Families with children, Kids
Dining options: Brunch, Dinner, Breakfast, Late Night, Lunch, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Neighborhood: Beverly Hills
Level Contributor
76 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
“Hold the attitude.”
3 of 5 bubbles Reviewed June 12, 2014 via mobile

I admit the only draw to visiting the cheesecake chain in Beverly Hills was the promise of a predictable, familiar meal experience for my 3 road weary teens. Nope.
Waited 15 minutes at host desk to put in name while host gave directions on phone.
Waited 20 minutes for seat for 4 Thursday 830.
Waited 10 minutes for water.
Waited 10 minutes for bread.
Waited 30 minutes for meals.
Waited (in vain)15 minutes for 2nd drink and soup spoon.
Did not wait for check. Fetched myself.
Terrible, terrible service. This is a CHAIN which should have its systems in place, not arrogant, surly staff doing you a favor by doing their job.
Pass.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank pairandaspare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

606 reviews from our community

Visitor rating
    315
    198
    63
    18
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Winnipeg, Canada
Level Contributor
64 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
“Delicious Food”
4 of 5 bubbles Reviewed May 29, 2014

We stopped in at the Cheesecake Factory for lunch as part of a tour. Nobody in my group had anything even remotely negative to say about their orders. Mine, a BBQ Burger with a salad, was probably one of the best burgers I had in a very long time. Make a reservation if you can, and stick to it.

Visited May 2014
Helpful?
Thank 6onald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
41 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Lunch”
5 of 5 bubbles Reviewed May 21, 2014 credit card Amex Card Member Review

My son loves going to Cheesecake factory; he always wants his own order of calamari, then wants to eat mine. :)

Visited April 2014
Helpful?
Thank Traci C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
53 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Enjoyable dining experience”
4 of 5 bubbles Reviewed May 14, 2014

We had a lovely meal, and divine dessert. There was a slight wait for a table but that was fine, and it wasn't too long.

Visited November 2013
Helpful?
Thank Dan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly Hills, California
Level Contributor
24 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Very good.”
5 of 5 bubbles Reviewed May 4, 2014

Plenty of fresh guacamole as appetizer. Very good chicken pasta and good but not the best chicken wings I've ever had. Fast, friendly service and the bill wasn't outrageous. Good dining experience.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Oksana4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed The Cheesecake Factory also viewed

 
Beverly Hills, CA
 

Been to The Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing