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“great ambience”

Polo Lounge at the Beverly Hills Hotel
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Ranked #5 of 323 Restaurants in Beverly Hills
Price range: $20 - $80
Cuisines: American
More restaurant details
Restaurant details
Good for: Special occasions, Large groups, Families with children, Business meetings, Local cuisine, Bar scene, Romantic
Dining options: Late Night, Lunch, Dinner, Brunch, Breakfast, Free Wifi, Full Bar, Outdoor Seating, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Valet Parking, Validated Parking, Waitstaff, Wheelchair Accessible
Dining style: Casual Dining
Neighborhood: Beverly Hills
Cross street: Sunset Boulevard & Crescent Ave
Description: The Polo Lounge has been the favorite breakfast spot and watering hole for generations of stars and Hollywood deal-makers. Guests enjoy indoor and outdoor seating for breakfast, lunch, afternoon tea, dinner, and late-night suppers. Lunch and dinner are served with piano accompaniment alternating with light jazz on the patio during the long summer nights. Jazz music is also featured during Sunday Brunch. In the evening guests can come to relax and enjoy one of our many specialty cocktails or one of our old favorites.
Los Angeles, California
1 review
“great ambience”
Reviewed June 14, 2013

I have been to the polo lounge on numerous occasions; lunch, dinner, late night, with family and friends. The food and drinks are excellent, the service is phenomenal. In reading these reviews, I'm so impressed with EDWARD MADY for responding to them. That's what I call personal attention! He gets 5 stars from me!!!

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ms s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at Polo Lounge at the Beverly Hills Hotel, responded to this review, June 20, 2013
Dear ms s,

It is always a pleasure hosting you at the Polo Lounge. I appreciate your kind words and feel very strongly about having an open communication line with all of our guests here at The Beverly Hills Hotel. I truly appreciate all of our guests providing feedback on TripAdvisor because it allows us to measure our service and make sure we are providing the five star service we are known for.

Thank you for sharing your experience at the Polo Lounge, we look forward to your next visit!

All the best,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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627 reviews from our community

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Rating summary
    Food
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    Atmosphere
Date | Rating
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English first
worcester
Level Contributor
55 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“Sophistication, dining in history!”
Reviewed June 10, 2013

The recently renovated polo lounge, designed in the typical pinks and green's makes for a great Sunday brunch.
We booked well in advance and dined in the garden, sat in one of the booths. I couldn't help but think of all the iconic footsteps I had followed!
Started the meal off with a mimosa followed by crab cakes and then the burger(I decided to order the more boring option!!) however plenty to choose from on a delicious menu. For two of us the bill including gratuity $240 but worth every penny.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank looboo500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at Polo Lounge at the Beverly Hills Hotel, responded to this review, June 14, 2013
Dear looboo500,

Thank you for joining us for Sunday Brunch in the Polo Lounge. There is no better way to spend a Sunday afternoon than dining alfresco at the Polo Lounge. The Burger is actually one of our most popular items here at the Polo Lounge, great choice!

We hope to see you again in the near future.

All the best,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
27 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Beautiful update”
Reviewed June 5, 2013

The remodel of the hotel lobby and update of the patio at the Polo Lounge is a success! This wonderful property has been re imagined to retain what is best and taking it up a notch. If you can go, you must! There is no other place you can go that has a more storied history. We had a nice big booth in the rear that overlooked the intire patio while giving us a feeling of privacy. The food is wonderful with many dishes being created table side. I do think the servers could be a little more personal, I know they are working and there every day, but for many this is a once in a lifetime experience. This is not to say service is bad, hardly, but a little more upbeat service would only add to the wonerful ambiance of this magical restaurant. Please take a moment to walk the grounds they are simply put "Fabulous " .

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at Polo Lounge at the Beverly Hills Hotel, responded to this review, June 7, 2013
Dear John M,

Thank you for taking the time to review your recent stay at The Beverly Hills Hotel. I am pleased to hear you loved the lobby and polo lounge update. We honored the original patina of the hotel, restoring its iconic design elements and enriching its warm residential feel.

Thank you for providing feedback on the service provided to you. I apologize our service was less than perfect during your recent visit. The Polo Lounge is known for is personalized five star service, so it is very disappointing to hear your feedback. I will make sure to follow up with the team here and can assure you the service will be back to our usual standards when you next visit us.

We hope to see you again!

All the best,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beverly Hills, CA USA
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“THE JUSTLY FAMOUS POLO LOUNGE OF THE BEVERLY HILLS HOTEL”
Reviewed May 30, 2013

Favorite place of the real Hollywood stars, past present and future.
Delicious food and elegant service. One of the loveliest outdoor dining patios in California

Visited May 2013
Helpful?
Thank meralee1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at Polo Lounge at the Beverly Hills Hotel, responded to this review, June 7, 2013
Dear meralee1122,

I am happy to hear you enjoyed your experience at the Polo Lounge, we hope to see you again!

All the best,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
36 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Excellent Breakfast”
Reviewed May 30, 2013

I really liked the combination breakfast menu options and it's really lovely sitting out in the patio area.

Visited May 2013
Helpful?
Thank Miss_B_Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at Polo Lounge at the Beverly Hills Hotel, responded to this review, June 7, 2013
Dear Miss_B_Melbourne,

Thank you for joining us for breakfast, I am pleased you enjoyed everything!

All the best,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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