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“Great service and some seriously good food” 5 of 5 bubbles
Review of Beverly Wilshire Beverly Hills (A Four Seasons Hotel)

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Beverly Wilshire Beverly Hills (A Four Seasons Hotel)
Ranked #3 of 15 Hotels in Beverly Hills
Certificate of Excellence
Newbury, United Kingdom
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Great service and some seriously good food”
5 of 5 bubbles Reviewed February 18, 2013

We stayed at the Beverly Wilshire in August 2012 for two nights; the stay was a stopover on the way to Hawaii after we’d been in NYC for a few days so we all arrived pretty tired and very grateful for the swift font of house service!

The hotel itself is absolutely amazing, with huge chandeliers and exquisite decoration throughout. We stayed with our kids (we had two rooms) in the building separate to the hotel reception and the rooms were perfectly clean and tidy. But they were a little tired, they weren’t worn or dirty, just a little dated.

The pool area is pretty small but it was very quiet and had a bar and plenty of sun loungers.
We dined at “Cut” one evening and the food was absolutely fantastic, I heartily recommend the Pork belly – probably the best I’ve eaten! But make sure you book as Cut is very busy all of the time.

My wife and daughter made it to the Spa and had a really nice time, good to see the Pretty Woman DVD still playing there!

If you do stay in Beverly Hills make sure you get to Sprinkles Cupcakes - you won't regret it!!

I would stay at the Beverly Wilshire again but I might ask to stay in the main building or upgrade the rooms.

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rob234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Dorset
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed February 17, 2013

stayed 10 years ago and loved it not bad value on rodeo drive, beautiful hotel, great food and wine, and lovely friendly staff, even with renovation works still a lovely hotel, would stay here instead of sunset boulevard

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank welltravelledDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed February 17, 2013

My husband and I stayed at this hotel last week. The friendly, caring service was unexpected and we realized, after we left, how important the service was in making our short visit to LA so enjoyable. We never passed a staff person who did not look us in the eye and acknowledge us in some way. The doormen were helpful and personable. Francis, a lovely, tall doorman was particularly charming. We will revisit this hotel with pleasure.

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dweitzman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BevWilHotel, Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review, March 8, 2013
Dear Valued Guest,

Thank you for taking the time to post such a positive review.

I am pleased that we were able to ensure your stay in Beverly Hills was so enjoyable. The team at the Beverly Wilshire take tremendous pride in extending personalized service.

Please do leel free to reach out to me directly if I can be of assistance to you when your travels bring you back to Los Angeles.

Sincerely,

Meredith Macfarlane
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed February 16, 2013

My worst experience during my holidays in Los Angeles. I and my family spend from 24 Dec to 26 dec 2012 at the Beverly Wilshire Hotel. We checked out on 10am and leaved to Mammoth Lake. Just remembered that there was still missed my costly medicine + its bag in the refrigerator. I called the lost and found department on 4pm and asked about that. They answered me, ok we will checked it and will called me back. On 7pm,one gentlemen called me and informed,that the bag was founded but nothing inside. I couldn't believe their Management, how this incident could be happened in such as Hotel. After 1 week, the Hotel Manager initials MM could only hope that I will accept the apology and as an effort to compensate for this entire incident, the Accounting issued a credit on my last room night of 50%. They knew that was not a matter of money but of principle and embarrassed by that incident and how it was handled.

I accept the their apology,but how do can I still want to believe in Beverly Wilshire Management over that incident...? As long as I am not satisfied with their information.

I have missed less valuable items at the Grand Hyatt Beijing after three days, I got it back after they saved. But at the Beverly Wilshire it happened just less than six hours later and had no idea where it was. How to get in yhe logical sense...to be sure...there was a person who moved it, maybe not a Devil..? They must know who the person is, if they had a good Management.

I think that is my last worst experience.

Regards,
Alex and Diana

  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank AlexDiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
1 review
5 of 5 bubbles Reviewed February 15, 2013

i had a lovely stay at the hotel. The concierge was excellent at gaining access to tables at good restaurants. The location is great just off Rodeo drive. There was a great jazz band playing in the hotel bar. We had use of the hotel Rolls to take us to dinner and the concierge was generally helpful with locating my lost airline baggage. I felt like the staff got to know who I was very quickly and made teh stay very personal.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bruijn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed February 14, 2013

What a superb, historic building so well maintained.
Pool Gym F & B excellent- well done.
Service levels are excellent, fastest bellboys I've experienced - case was in room so quick after check in - love it. Well done.

Room Tip: Some rooms have balconies and better views - ask at reception
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bryan_889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BevWilHotel, Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review, February 19, 2013
Dear Valued Guest,

Thank you for taking the time to post a review after your recent stay.

I am truly grateful for your comments as every member of team is committed to creating exceptional guest experiences. It will be a true pleasure to share your review with the team.

We very much look forward to the next opportunity to be your host.

Sincerely,

Meredith Macfarlane
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver Island, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed February 6, 2013

just got back from a week at the beverly wiltshire -i was there on business- cant beat the location- steps from rodeo drive- and the service was excellent- as it should be when you are at an upscale hotel- my room was satisfactory - but not amazing- very clean -
the meals were all good- there was 500 of us- so to serve high quality meals to that many people every time- says a lot for the catering staff- overall a very pleasant stay

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CATHIE123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beverly Wilshire Beverly Hills (A Four Seasons Hotel)

Property: Beverly Wilshire Beverly Hills (A Four Seasons Hotel)
Address: 9500 Wilshire Boulevard, Rodeo Drive, Beverly Hills, CA 90212-2405
Phone Number:
Location: United States > California > Beverly Hills > Beverly Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Beverly Hills
#3 Spa Hotel in Beverly Hills
#4 Family Hotel in Beverly Hills
#4 Romantic Hotel in Beverly Hills
#5 Business Hotel in Beverly Hills
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Beverly Wilshire Beverly Hills (A Four Seasons Hotel) 5*
Number of rooms: 395
Official Description (provided by the hotel):
Beverly Wilshire, Beverly Hills (A Four Seasons Hotel) presents 395 fresh, contemporary hotel guest rooms - including 137 luxurious suites - at the top of Rodeo Drive. Enjoy warm, hospitable service, Michelin-starred fine-dining restaurants, and a world-class spa at this iconic Beverly Hills, California luxury hotel. ... more   less 
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Also Known As:
Beverly Wilshire Beverly Hills (a Four Seasons Hotel) Hotel Beverly Hills
Beverly Wilshire Beverly Hills (a 4 Seasons Hotel)
Beverly Wilshire Hills
Four Seasons Beverly Hills
Beverly Hills Four Seasons
Regent Beverly Wilshire Hotel

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