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Avalon Hotel Beverly Hills
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Reviewed January 18, 2014

Had a great stay at Avalon hotel. Really friendly and helpful staff, rooms are nice and bright, clean and big. Stayed in two rooms, the first had a huge gorgeous bathroom with walkin shower and part of the original hotel which made it feel like you were staying in your own apartment. Breakfast was amazing, as was the restaurant. Highly recommend eating breakfast by the pool in your own cabana. Tesla on reception was extremely helpful and a thank you to Orlando too... Restaurant staff were all great and a shout out to Ferenc. Would highly recommend this hotel. It made my trip.

  • Stayed: January 2014, traveled with friends
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Thank DZR_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tijs K, Hotel Manager at Avalon Hotel Beverly Hills, responded to this reviewResponded January 21, 2014

Dear DZR_11,

Thank you for your kind notes about your recent stay with us, here at Avalon Beverly Hills.

We certainly were excited to read your comments and learn about your stay with us. Thank you also for recognizing in particular Tesla, Orlando, and Ferenc for the outstanding service they provided you with during your time with us. I couldn't be more proud to have them on our team.

Thank you from all of us here at the Avalon. We look forward to welcoming you back.

Kind regards,

Tijs Klerx
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2014

We stayed in Beverly Hills to visit our daughter, and spent 4 nights at the Avalon at the end of December 2013.
The reception was a bit upo and down from forgetting to order a taxi to super help in printing off boarding cards for a return flight.
Couple of things wrong with the room on arrival, skliding bathroom door would not move and had to be repaired and was still not working properly when we left.
The door had to be a sliding door as the rooms are not large but are well equipped and very pleasantly furnished.
Staff really friendly and the area around the pool is very pleasant for eating and drinks.
Very close, walking distance to local shops, bars and restaurants, nice selection, and a pleasant area.
Restaurant for the first night we spent at the hotel was overpriced, and the food was average. A recurring theme for hotels we have visited this recently.
Breakfast was exceellent, but items omitted by the waiter.
We got a good deal for the time of the year for this hotel, so i shouldn't be too critical, it was ok, but nothing spectacular. Would we return, possibly because it is close to my daughter, and the deal was good. If it was repeated then i guess we would give it another go.

Room Tip: Limited sun on the pool, early or late.
  • Stayed: December 2013, traveled with family
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Thank jonah57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tijs K, Hotel Manager at Avalon Hotel Beverly Hills, responded to this reviewResponded January 16, 2014

Dear jonah57,

Thank you kindly for taking the time to share your experience of your recent stay with us.

I’m glad to hear that the promotional offer you received provided you with the value you were looking for. Your comments for improvement are duly noted and I am confident that these are easily addressed as they are certainly not indicative of our usual service.

Thank you again for staying with us. We look forward to welcoming you back.

Kind regards,

Tijs Klerx
Hotel Manager

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Reviewed January 10, 2014

Located in what I would call the suburbs of Beverly Hills, Avalon is a very nice, spacious and clean hotel. It's a short 15-20 minute walk to Rodeo Drive which was the main reason we chose this affordable hotel. After Rodeo Drive, we headed to Century City Westfield and a taxi ride back to Avalon was about USD$12, so it's not too bad after a day's shopping.

Upon arrival at Avalon, we were greeted by friendly staff and Matt (I think that was his name), who was at reception was very accommodating and even helped us two females with our luggage to our room.
When I asked him about WI-FI he advised they didn't come complimentary but as it was our first time at Avalon, he gave us complimentary access for 24hrs which was a thumbs-up!
He was also glad to provide us with the complimentary bottles of water a day earlier for helping the environment by not using their housekeeping service for our 2 nights stay.

Our room was located in the Beverly Tower (behind the main hotel lobby) and came with a king bed. It was one of THE MOST SPACIOUS room (on par with Vegas) we had during our stay in the States.
Upon entering the room, the radio was playing with smooth RnB beats, so that was a very nice welcome to such a cool suburb. There was a very large TV, a desk, a large bathroom with the shower/bathtub combo. The shampoo, conditioner and shower gel was all a first I've seen. They weren't in the mini bottles, they were large (500mL?) pump bottles which weren't for your taking, only for use during your stay. If you wanted a bottle, you had to purchase it. I thought this was kind of a great idea, cos it saves plenty of plastic bottles from ending up in the bins.

The attached Oliverio Restaurant had friendly staff. By being a hotel guest, you get a discount when dining at this restaurant.

As we were off to Anaheim by coach bus departing from the nearby Crowne Plaza hotel, it was an easy walk with our luggage from Avalon.

Overall, it was a fantastic stay and would recommend Avalon to friends intending to visit Beverly Hills.

Note: the black spots in the photos are from my faulty camera lens.

  • Stayed: November 2013, traveled as a couple
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1  Thank WLH_Oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tijs K, Hotel Manager at Avalon Hotel Beverly Hills, responded to this reviewResponded January 13, 2014

Dear WLH_Oz,

Thank for taking the time to share such outstanding comments of your recent stay with us, here at the Avalon Hotel Beverly Hills.

I was delighted to read that throughout your experience our team of colleagues offered you with a consistent high level of service that complemented the spacious room you enjoyed as your home away from home, while here in Beverly Hills.

Thank you again for posting this review and for choosing the Avalon Hotel on this occasion. We hope to see you back soon.

Kind regards,

Tijs Klerx
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2014

The hotel is tucked off the street in a hidden location and has the charm of the 70's retro style 3 floor motel but with all the modern amenities. It's wrapped around a peanut style pool with cozy cabanas for dining or drinking and the restaurant serves both inside and outside seating. The food is excellent, the ambiance pool side makes you feel like you are on a tropical vacation even though we were there on business. The staff and service level is amazing, from the front desk to the valets the service is friendly yet impeccable. The rooms are quiet soothing, sea foam greens (normally not my favorite) with small but nicely appointed bathrooms. My only issue is a bit of noise because it's a 3 floor walk up style so you do get a bit of sound from people going past the door, and a bit of traffic sound, but not unreasonable. There are also two additional buildings one on either side of the main that are conversions from apartments that are more tucked away and quieter with bigger rooms. My only caution would be getting a room that overlooks the pool because sound really travels, and although the pool area is closed off at 10, if you are an early to bed person this would be a noisy place to be. Great places to eat all around the hotel....Overall impression, awesome, I'd definitely come back....and good value for the money in Beverly Hills.

Room Tip: Ask for one away from the pool area if you don't like noise, but main building classic rooms are very nice.
  • Stayed: January 2014, traveled on business
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Thank montecoreOregon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tijs K, Hotel Manager at Avalon Hotel Beverly Hills, responded to this reviewResponded January 13, 2014

Dear montecoreOregon,

Thank you kindly for sharing such lovely comments, following your recent experience with us at the Avalon. The team and I were truly delighted to read about your stay and visit to Beverly Hills.

Thank you from all of us here at the Avalon Beverly Hills. We certainly look forward to welcoming you back again soon.

Kind regards,

Tijs Klerx
Hotel Manager

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Reviewed January 8, 2014

we thoroughly enjoyed our stay at the Avalon. Nice Hotel, Very very friendly staff, great service, very helpful. We were very pleased and happy with our room and the bathroom. The hotel was located nicely, a bit far from Hollywood, but very close to Rodeo drive and other shopping. I would definitely recommend anyone to stay here, no dissappointments. I would definitely stay again at the hotel.

Room Tip: Get a room facing the pool in the main hotel complex
  • Stayed: December 2013, traveled as a couple
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Thank PrasheenJohannesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tijs K, Hotel Manager at Avalon Hotel Beverly Hills, responded to this reviewResponded January 10, 2014

Dear PrasheenJohannesburg,

Thank you for your kind comments regarding your most recent stay with us. I was delighted to read that in particular the service you received throughout your experience stood out for you.

On behalf of all of the Avalon colleagues, thank you for taking the time to share your comments and for choosing the Avalon on this occasion. We look forward to welcoming you back again soon.

Kind regards,

Tijs Klerx
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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