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“Impeccable service; arguably the finest hotel in LA”

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Montage Beverly Hills
Ranked #11 of 15 Hotels in Beverly Hills
Certificate of Excellence
Reviewed July 1, 2010

Just completed a delightful 3 night stay at this exquisite gem of a property in Beverly Hills. Without question, the finest service we have ever experienced. Despite being fully booked and our having a standard room, the staff treated us as though we were the only guests. Not a hint of "attitude". Lavish bathrooms with full tub and shower, heavenly bedding, exquisite cuisine. This is perfection and the location is right in the heart of Beverly Hills so you can walk to everything (or be driven in the house Maybach). Can't wait to return.

  • Stayed: June 2010, traveled on business
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2  Thank Drewmc50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 29, 2010

We had 2 teenagers and 2 young children travelling with us, we booked the superior suite with the deluxe double added on. all I can say is wow the room was beautiful and the service was perfect right from in room check in, loved the fact you could control curtains through the bedside panel and through the television. The suite consisted of 2 bedrooms a living room and 2 and a half bathrooms great amount of space, upon check in there were even cupcakes and teddy bears for the kids, cant wait to return.

  • Stayed: April 2010, traveled with family
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1  Thank freyaNsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2010

This was truly an unforgettable hotel stay. We went there to celebrate Valentine's Day and my 50th birthday. The hotel staff was unbelievable from the very beginning to the end. We were taken to our room to register by the front desk staff and she offered us ice tea while I was filling out the forms. Waiting for us in the suite was a huge bowl of fruit and chocolates and on top of our bed was a pillow with our initial on it.
Service was amazing - basically the staff anticipates what you want and then they do it. We had brought our own champagne and when we returned to our room, someone had brought a silver champagne bucket with ice in it (even without our asking). We ordered lunch room service and they called back to ask us if we would like our ice cream (we ordered it for dessert) to come half an hour later so it would not melt. All the drapes were electronically controlled by a panel near the bed. Fresh flowers in the room . We watched movies that were still showing in the theater.
When we went out for dinner, all our clothes had been neatly folded and the bed was turned down when we returned. Waiting for us were more chocolates. Every time the valet brought our car, there were Evian water bottles in the car. Really really made you feel pampered. I loved the any time 24 hour check in/check out policy
We saw Al Pacino in the elevator. Hopefully we will be back soon

  • Stayed: February 2009, traveled as a couple
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1  Thank historyteacher50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2010

The Montage in Beverly Hills will definitely wow you with the service. It started when we went to check in and the receptionist welcomed us by name. We figured the valet must have called the front desk to tell her we were checking in. We were escorted up to our room by a young women who inquired if we were celebrating a special occasion. We told her it was our 27th anniversary. After dinner, we returned to find a lovely and delicious chocolate cake wishing us a Happy 27th anniversary. When we were ready to leave, the valet gave us bottled water and addressed us by name.

We dined at Parq and the service there was also lovely. Not pretentious or inattentive like so many Beverly Hills restaurants. And best of all, it was quiet.

The spa is beautiful and although the massage was expensive, my husband thoroughly enjoyed it.

The rooms aren't as large as some fine hotels, but the amenities are wonderful. For men, the flat screen TV's are really big.

The most amazing part of our entire experience is that we had a comped room that we received at a silent auction. We expected the lowest level room, but in fact had a lovely room with a large balcony.

I would recommend this hotel over the Beverly Hills hotel and Beverly Wilshire any day.

  • Stayed: June 2010, traveled as a couple
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1  Thank showfermom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2010

I spent two night at the Montage as a wind down after a conferrence in Orlando. My experience right from the car that collected me at LAX through to the check out was excellent and faultless in every degree. The concierge was most helpful in selecting local restaurants to dine at (including Cut at the Beverley Wilshire!) through to organizing a car and guide to show me the beach areas of LA, which in all my visits to the area over 30 years I had never been to!
My room overlooked the entrance to the hotel and included a private balcony - my initial thoughts were that this might be a noisy location - I could not have been more wrong! The ammenities within the room were as expected for this caliber of hotel - however $12 US for a cup of coffee in the morning is steep - especially when back home tea and coffee are supplied (and even in Orlando at the Ritz Carlton, coffee was supplied in room! Quite a few US hotels should / could learn from this and it is really no major cost to them).
Breakfast both on the Terrace and in the main restaurant were excellent and part of my accommodation package. The gardens situated next to the hotel give a very pleasant outlook and the ease of getting to Rodeo Drive makle this an ideal location.
The ability to have a late checkout - virtually anytime you wish - makes it very easy to plan the day especially when departing on a long international flight at mid-night.
All in all a very pleasant experience and a hotel that is now firmly on my stay at again list.

  • Stayed: April 2010, traveled on business
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2  Thank MilduraRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2010

Wonderful stay. All of the staff were friendly and caring. The rooms are furnished in a traditional style but with all the latest features like electric drapes, privacy light, superb shower and large soaking tub. The food in all the restaurants and from room service was delicious. The location 2 blocks from Rodeo Drive puts you in the center of all the Beverly Hills action. Not inexpensive but worth every penny.

  • Stayed: April 2010, traveled as a couple
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1  Thank lmgreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2010

Booked room 1 nite via AmEx Platinum card. Room upgraded and was a smallish room but beautiful with double sink bathroom and separate shower and tub and TV with remote in bath. Granite on bath counter had ogee and scalloped edge - gorgeous and expensive - I know as just did a bath renovation at home! Drapes controlled by electric remote from bed as were lights. Room was clean and everything worked and in good condition. Left room reluctantly and had brunch in restaurant - wonderful food and ok service in beautiful surroundings. Concierges very pleasant and helpful and go extra mile. Wished we would have used $100.00 for spa treatment but used for restaurant and still great. Overall great attitiude and service and wonderful room! Next visit will try spa...

  • Stayed: March 2010, traveled as a couple
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1  Thank texaninflorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Montage Beverly Hills

Address: 225 N Canon Dr, Beverly Hills, CA 90210-5301
Phone Number:
Location: United States > California > Beverly Hills > Beverly Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Beverly Hills
#3 Business Hotel in Beverly Hills
#5 Romantic Hotel in Beverly Hills
#7 Spa Hotel in Beverly Hills
#10 Luxury Hotel in Beverly Hills
Price Range: $651 - $1,220 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Montage Beverly Hills 5*
Number of rooms: 201
Official Description (provided by the hotel):
Steps from Rodeo Drive, the luxurious Montage Beverly Hills features 201 guestrooms, inclusive of 55 suites; two restaurants including Chef Geoffrey Zakarian's debut West Coast restaurant, Georgie, and The Rooftop Grill; a 20,000-square-foot, two-story Spa Montage Beverly Hills featuring L.RAPHAEL; Paintbox, the exclusive children's program featuring themed days, indoor and outdoor activities; and a rooftop pool with breathtaking views of the Hollywood Hills. ... more   less 
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Also Known As:
Montage Beverly Hills Hotel Beverly Hills
Montage Hotel Beverly Hills
Beverly Hills Montage Hotel

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