This is about our fourth attempt to like this hotel since it opened. The location is great, convenient and quiet. The food is good. The suites are large. If you have stayed at the laguna property and lived the charm and sense of place, you would be sorely disappointed in the generic design of this property. They have become stingy about certain amenities that you expect at a 5 diamond resort. Like slippers in the room that you now have to ask for. Also towel count is way down. Their service standards are really where they come up lacking. I travel with my own pillow which is pretty normal, which housekeeping took by accident and even though they do their laundry in house it took numerous phone calls and three days before they returned it. Also got a facial at the spa which gave me eczema after. The first time I have ever had that happen. We really want to like this place but they keep blowing it.
- Official Description (provided by the hotel):
- Steps from Rodeo Drive, the luxurious Montage Beverly Hills features 201 guestrooms, inclusive of 55 suites; two restaurants including Chef Geoffrey Zakarian's debut West Coast restaurant, Georgie, and The Rooftop Grill; a 20,000-square-foot, two-story Spa Montage Beverly Hills featuring L.RAPHAEL; Paintbox, the exclusive children's program featuring themed days, indoor and outdoor activities; and a rooftop pool with breathtaking views of the Hollywood Hills. ... more less
- Reservation Options:
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- Also Known As:
- Montage Beverly Hills Hotel Beverly Hills
- Montage Hotel Beverly Hills
- Beverly Hills Montage Hotel