The Claremont used to be a great place to go for a spa day and a great gift.
While recently trying to puchase a spa day as a gift; our calls were unreturned for 3 days (at these rates you should get a live person) we tried again and got a person who daned to take our call.
She said there would be a 25 dollar surcharge for the "Certificate" (50 if you want it the next day).
When asked how they justify that on TOP of the already very pricey services, she said: "We're good". So smug ....
Well they are not THAT good,
someone should remind the Claremont that they are in the service/hospitality industry.
They need to get over themselves, we surely have.
- Official Description (provided by the hotel):
- Opening its doors in 1915, Claremont Club & Spa has been revered as one of America's iconic luxury hotels. As it celebrates its 100th anniversary, Fairmont Hotels and Resorts is proud to unveil our newest member of the Fairmont collection, ushering in a new era of luxury for the next 100 years! Overlooking the San Francisco Bay, Claremont Club & Spa in Berkeley sets new heights in service, amenities, and accommodations. For the past 100 years, Claremont has been recognized as an icon in the Bay Area. Conveniently located in the heart of Berkeley, the hotel is only a 20-minute drive from downtown San Francisco. Private parking is available. Its 276 beautifully appointed rooms offer a mix of old world charm and California comfort, many boasting breathtaking views of San Francisco. ... more less
- Reservation Options:
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- Also Known As:
- Claremont Hotel Club Berkeley
- Claremont Hotel Club And Spa
- Claremont Resort Berkeley
- Claremont Hotel Berkeley