My husband and I stayed at the Claremont in December and even though the hotel is beautiful the service is terrible. All the way from the check in to the bartender to the waiters they all lack customer service skills. We gave the hotel another chance in march as we thought that just maybe it was an off day for everyone. Not such luck. It was still bad. For such a classy hotel, the service truly doesn't match the premises. Very disappointed. Will stick to the Fairmont or Mark Hopkins. Their service is outstanding.
- Official Description (provided by the hotel):
- Opening its doors in 1915, Claremont Club & Spa has been revered as one of America's iconic luxury hotels. As it celebrates its 100th anniversary, Fairmont Hotels and Resorts is proud to unveil our newest member of the Fairmont collection, ushering in a new era of luxury for the next 100 years! Overlooking the San Francisco Bay, Claremont Club & Spa in Berkeley sets new heights in service, amenities, and accommodations. For the past 100 years, Claremont has been recognized as an icon in the Bay Area. Conveniently located in the heart of Berkeley, the hotel is only a 20-minute drive from downtown San Francisco. Private parking is available. Its 276 beautifully appointed rooms offer a mix of old world charm and California comfort, many boasting breathtaking views of San Francisco. ... more less
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- Also Known As:
- Claremont Hotel Club Berkeley
- Claremont Hotel Club And Spa
- Claremont Resort Berkeley
- Claremont Hotel Berkeley