When you read the website you think you will be going to a classy old resort. Truth is this hotel was bought out of bankruptcy so they have obviously fancied up the lobby and common areas but that is it. If you book a classic room ,what you get are rooms that have maintenance problems,broken shower doors, faucets that fall off, windows that don't close, dirty carpets and noise. I have stayed at Hampton Inns and Best Westerns that are much better than this place. If you have a room with a hillside view what you may end up with is a view of the garbage disposal and receiving areas. Noisy delivery trucks and smells from the restaurant. If you are lucky enough to get a room on the 700 level what you get is a noisy corridor with constant people walking by to get to the 800 and 900 level rooms. This place is overpriced and in my opinion very bad value for money. I travel a lot and stay in over 100 hotel nights a year so I am not some cranky angry traveler with an axe to grind. When you complain or fill out their customer survey they will send a form letter saying they are sorry and next time you visit, and (If Available) they will upgrade you to a suite! I tried really hard to find something nice to write about this place but frankly it is tough. Many of the staff are friendly and nice but generally this place is below average for what you pay.
- Official Description (provided by the hotel):
- Opening its doors in 1915, Claremont Club & Spa has been revered as one of America's iconic luxury hotels. As it celebrates its 100th anniversary, Fairmont Hotels and Resorts is proud to unveil our newest member of the Fairmont collection, ushering in a new era of luxury for the next 100 years! Overlooking the San Francisco Bay, Claremont Club & Spa in Berkeley sets new heights in service, amenities, and accommodations. For the past 100 years, Claremont has been recognized as an icon in the Bay Area. Conveniently located in the heart of Berkeley, the hotel is only a 20-minute drive from downtown San Francisco. Private parking is available. Its 276 beautifully appointed rooms offer a mix of old world charm and California comfort, many boasting breathtaking views of San Francisco. ... more less
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- Also Known As:
- Claremont Hotel Club And Spa
- Claremont Hotel Club Berkeley
- Claremont Resort Berkeley
- Claremont Hotel Berkeley