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“Consistent....always excellent” 5 of 5 stars
Review of Hotel Shattuck Plaza

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Hotel Shattuck Plaza
Ranked #1 of 21 Hotels in Berkeley
Certificate of Excellence
GreenLeadersGold level
British Columbia, Canada
Level Contributor
402 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
“Consistent....always excellent”
5 of 5 stars Reviewed April 8, 2013

We have stayed at the Hotel Shattuck Plaza several times over the past 4 years of visiting our daughter at Cal. The service is always superb. Rooms are clean and fashionable. Dinner delicious (although my only complaint is the dining room is quite noisy). Location excellent for visiting the campus and the area. You can BART from SFO or park in the garage.
The doormen always friendly, desk clerks couldn't be more helpful.
It is new, clean and well kept.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MEAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review, April 30, 2013
Dear MEAK,

Thank you very much for the positive feedback. We are delighted that we have been part of your family’s CAL and Bay Area experience. We have made some improvements to the acoustics in FIVE over the past year and are always working to improve the overall experience of our guests. Many of which is learned through feedback such as yours.

Best regards,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
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1,056 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (270)
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English first
Kalamazoo, Michigan, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 8, 2013

What a wonderful hotel! As we entered the lobby, we were warmly greeted and given excellent suggestions of where to eat for dinner that night. The rooms were beautifully appointed and the hotel was extremely well-situated (near the BART, UC Berkeley and great restaurants). We would definitely go out of our way to stay there again.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Annie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review, April 22, 2013
Dear Annie F:

We are grateful for your feedback and that we exceeded your expectations. It is humbling to know that you will go out of your way to stay with us and look forward to your next visit.

Warmest regards,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 8, 2013

My stay at the Hotel Shattuck was a great experience due to the wonderful staff! They were so helpful in making suggestions for transportation from the airport to the hotel and getting around Berkeley. The location made it very easy to access the public transportation to get around campus.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank HoustonShutterbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review, April 22, 2013
Dear HoustonShutterbug:

We are grateful that to know that we made your visit a great experience. We do believe our team members make the difference and it is rewarding to know that they delivered genuine hospitality.

We look forward to your next visit!

Best regards,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beverly Hills, California
Level Contributor
105 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed April 8, 2013

My daughter and I stayed here for two nights while visiting UC Berkeley and the location can't be beat if you're looking for something in the heart of town. It's just a block or two from campus, adjacent to the BART station and walking distance to many great restaurants. Upon arrival we were upgraded to a large corner suite which was nice and spacious. My only complaint is the bathroom had no space for toiletries and there was a bit of street noise in the evenings (not so much that it disrupted sleep). There's no hotel parking but the concierge recommended a very nice and secure parking garage just a block away when i made the reservation. Otherwise, very clean, comfortable, spacious and very friendly and efficient staff. We would definitely stay here again.

Room Tip: If you want super quiet ask for rooms away from Shattuck Ave.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank mintchip17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review, April 22, 2013
Dear mintchip17:

Thank you for your positive review about your stay with us while visiting on a college tour. Our location is central to Berkeley and exploring the Bay Area and being at the door steps to Gourmet Ghetto is hard to resist.

We can’t wait to welcome you back to the Hotel Shattuck Plaza!

Kindest regards,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eureka, CA
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 6, 2013

The stay at the Hotel was just perfect. I was pleasantly surprised and highly recommend it. The staff from Josh, the Doorman when I arrived to Michael when we left were so helpful. Dining was excellent - normally I don't eat in a hotel, like to waunder around the town but the food was excellent and service was over the top in the professionalism of Guillermo. He was the consumate professional. Ramon was also excellent. Rooms were nice - loved the shower. Stayed on the 5th floor for quiet and the inside rooms at night have the sound of the hotel's heating and air conditioner equipment but that was the only downside. Will opt for an outside room next time.
Biggest plus is how absolutely friendly and cheery every single person we came in contact with was. I was very impressed.

Room Tip: Top floor and not over the roof area that has all the heating/air conditioning equipment. That is wh...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank PGEureka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review, April 22, 2013
Dear PGEureka:

We are thrilled that you enjoyed your stay and are humbled that you named so many of our team that made your experience truly remarkable. We have shared your review with them and made sure that they have been recognized for creating such a compelling experience during your stay.

We look forward to welcoming you back to the Hotel Shattuck Plaza!

Kindest regards,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
southwest Michigan
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 6, 2013

My son and I stayed in this hotel on our college tour. We were looking at UC- Berkeley. This hotel was perfect as it was a block from the BART station and about 2 blocks from UC- Berkeley. The hotel is beautiful and very comfortable. The only thing I did not appreciate is that an extra $100 that was tacked on the bill for incidentals that was not mentioned at check in. Only after I asked about it at check out was this explained. I would have appreciated if this had been mentioned. Otherwise was very satisfied with stay.

Room Tip: Higher is better as there is a lot of street noise.
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mjcrooksmomof3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review, April 22, 2013
Dear mjcrooksmomof3:

Thank for sharing on Trip Advisor about your experience and that our location worked for your college tour. Feedback like yours helps us to know what we get right and what we can work on.

We hope to see you again when travels bring you back to the Bay Area!

Kindest regards,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orleans, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 5, 2013

I think the best of many great things was that every person involved was interested and helpful, tremendous customer service attitude! Wish all hotels were like this! Best I have been to in a long time! More than exceeded my expectations!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Husto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review, April 8, 2013
Dear Husto,

Thank you for making us your first review! We are honored to have created such a compelling experience for you and we look forward to welcoming you back again.

Best regards,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
2086 Allston Way | Berkeley, CA 94704
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Shattuck Plaza

Property: Hotel Shattuck Plaza
Address: 2086 Allston Way, Berkeley, CA 94704-1430
Location: United States > California > Berkeley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Berkeley
#1 Business Hotel in Berkeley
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Shattuck Plaza 4*
Number of rooms: 199
Official Description (provided by the hotel):
The Hotel Shattuck Plaza reopened in June 2009 as the jewel of downtown Berkeley, California. After a multimillion dollar renovation which combined the building’s historic charm with modern technologies and amenities, this landmark, boutique hotel provides an upscale haven for business or leisure travelers. Located two blocks from the UC Berkeley campus and next to the Berkeley BART station, the hotel is perfectly positioned for guests visiting the San Francisco Bay Area. ... more   less 
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Also Known As:
Shattuck Plaza Hotel
Shattuck Plaza Berkeley

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