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All reviews bart station peace sign downtown berkeley parking garage street noise counter space homeless people boutique hotel two blocks san francisco chez panisse bathroom door definitely stay here again comfortable room fitness room location was perfect rooms are small
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Reviewed March 15, 2013

We love this hotel. The restaurant itself is enough of a draw; its some of the best food we have had period. It makes other hotel restaurants look like mediocre fast food. The staff is always welcoming and pleasant. The rooms are always well appointed and clean. This hotels is across from the BART station and within walking distance to many other great restaurants as well as the UC Berkeley campus. We come here to visit our son at CAL. The first thing we do is have dinner at the restaurant Five. It is something we all look forward too. The wait staff is great.

Room Tip: Ak for an upper floor. Less street noise and a better view.
  • Stayed: March 2013, traveled with family
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1  Thank Eekmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this reviewResponded March 22, 2013

Dear Eekmama,

Thank you for your recent review and we are delighted to have consistently met or exceeded your expectations. Chef Banks and the team at FIVE was honored you spoke so favorably to your dining experience.

We look forward to your next visit and trust that you will once again be delighted by the seasonally changing menu at FIVE.

Best,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
2086 Allston Way | Berkeley, CA 94704

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Reviewed March 11, 2013

I stayed at the Shattuck for one night for a visit to UC Berkeley with my teenage son. We had a nice room with 2 double beds, a desk and arm chair, and a nice bathroom. The staff were welcoming and our room was clean and comfortable, with a warm but modern look. I used the workout room, which is pretty small and has just two treadmills, an elliptical machine, and free weights with a single bench. But considering that's all I really use, it was great! There were a bunch of casual restaurants nearby, a Starbuck's on the same block, two pharmacies in walking distance, and a parking garage right across the street. Though our room was right on Shattuck on the second floor, street noise wasn't really noticeable. We ate breakfast in the morning at the restaurant--delicious omelettes! I would definitely come back here if I were to stay in Berkeley, again. It was cozy and comfortable and inviting.

  • Stayed: March 2013, traveled with family
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1  Thank KirstiS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this reviewResponded March 14, 2013

Dear KristiS,

We are delighted you enjoyed your stay while a guest in Berkeley at the Hotel Shattuck Plaza. It is great that we have so many conveniences in our immediate area. Recently we have entered into a pilot program with the YMCA (one of the best in the Bay Area) across the street for guests to use their facilities with a day pass.

We love that you have added to the picture gallery and I have made sure to pass on your appreciating for the omelettes. The morning culinary team was thrilled to be mentioned!

Thank you for your time to share about your stay and we look forward to seeing you again!

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
2086 Allston Way | Berkeley, CA 94704

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Reviewed March 10, 2013

We've stayed at the Shattuck Plaza before, and were happy to go back. Service, as before, was excellent, and attitude towards guests remains wonderful. We did ask for a room change because the first room was slightly small, but the replacement was made quickly and without fuss. The restaurant was completely satisfying. We'll go back when we're in Berkeley again.

  • Stayed: March 2013, traveled as a couple
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1  Thank deena w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this reviewResponded March 22, 2013

Dear deenaclaire,

Thank you for choosing to stay with us and we are thrilled to have delivered you another satisfying stay. Creating an experience where our guests feel welcomed, comfortable, and taken care of is our primary goal and to know that we have consistently created this for you provides us with valuable insight.

We wish you safe travels and look forward to your next visit.

Kindest regards,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
2086 Allston Way | Berkeley, CA 94704

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2013

I was pleased by the location, which was especially perfect on the day I arrived, as it's right next to the BART. (I had to take a car service to SFO on Sunday morning, as I'd forgotten that BART doesn't wake up early on Sundays.) Downtown Berkeley isn't the most exciting Bay Area neighbourhood, but there's good Cal-Mex and good coffee in the neighbourhood, and there was very good gelato in the next block.

The biggest annoyance was that the restaurant is super-popular, and so the first floor is very noisy from 5:00 on, with large crowds of obnoxious people in suits blocking the exits and the like. It was more of a pain than I expected.

The other annoyance is that the rooms really are postage-stamp-sized, which was a bit of a surprise both considering the not-cheap prices and that Berkeley is not Manhattan. They had good layout, but if I'd been travelling with another person I'd probably have been really annoyed.

  • Stayed: March 2013, traveled on business
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2  Thank melted_snowball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this reviewResponded March 14, 2013

Dear Melted Snowball,

Thank you for your recent review and we are delighted that you enjoyed your stay. Berkeley does have much more to offer and if your travels bring you back, we welcome the opportunity to share some of our favorite places and adventures. Almare Gelato is one of our faves and they provide to us all of our selections sorbets and gelatos and coordinate with our Chef for some of our custom flavors. I do regret that during your stay FIVE was busy and perhaps there was a large group a the hotel as generally access to FIVE is not such a challenges as described.

I can also presume by your room description that you might have been in one of our Business class rooms. These are the smallest of our rooms however for $20 more our deluxe rooms have a noticeable space difference. We still find that our room rates are considerably less than SF and with our proximity to BART make us a serious alternative when travelling to the Bay Area.

All the best to you in your travels and we look forward to welcoming you back.

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
2086 Allston Way | Berkeley, CA 94704

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Reviewed February 24, 2013

Location is good, which is right near the BART station. The room is relatively large and clean. The hotel should have offered complimentary drinking water or at least a fridge with mini bar in the room.
The lobby/bar where people come here for a drink on Friday is a bit crowded and noisy.

Room Tip: Choose high floor room facing west if possible.
  • Stayed: February 2013, traveled on business
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Thank tyst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this reviewResponded February 25, 2013

Dear Tyst,

Thank you for staying at the Hotel Shattuck Plaza and taking the time to write a review. We appreciate all feedback as it helps us understand what we are doing well and what we can do differently. We look forward to your next visit.

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza, home to FIVE

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