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“The Best in Berkeley” 5 of 5 stars
Review of Hotel Shattuck Plaza

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Hotel Shattuck Plaza
Ranked #1 of 21 Hotels in Berkeley
Certificate of Excellence
GreenLeadersGold level
westchester
Level Contributor
132 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
“The Best in Berkeley”
5 of 5 stars Reviewed March 10, 2013

We've stayed at the Shattuck Plaza before, and were happy to go back. Service, as before, was excellent, and attitude towards guests remains wonderful. We did ask for a room change because the first room was slightly small, but the replacement was made quickly and without fuss. The restaurant was completely satisfying. We'll go back when we're in Berkeley again.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank deena w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review, March 22, 2013
Dear deenaclaire,

Thank you for choosing to stay with us and we are thrilled to have delivered you another satisfying stay. Creating an experience where our guests feel welcomed, comfortable, and taken care of is our primary goal and to know that we have consistently created this for you provides us with valuable insight.

We wish you safe travels and look forward to your next visit.

Kindest regards,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
2086 Allston Way | Berkeley, CA 94704
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,052 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (270)
Date | Rating
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Canada
Level Contributor
233 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed March 10, 2013

I was pleased by the location, which was especially perfect on the day I arrived, as it's right next to the BART. (I had to take a car service to SFO on Sunday morning, as I'd forgotten that BART doesn't wake up early on Sundays.) Downtown Berkeley isn't the most exciting Bay Area neighbourhood, but there's good Cal-Mex and good coffee in the neighbourhood, and there was very good gelato in the next block.

The biggest annoyance was that the restaurant is super-popular, and so the first floor is very noisy from 5:00 on, with large crowds of obnoxious people in suits blocking the exits and the like. It was more of a pain than I expected.

The other annoyance is that the rooms really are postage-stamp-sized, which was a bit of a surprise both considering the not-cheap prices and that Berkeley is not Manhattan. They had good layout, but if I'd been travelling with another person I'd probably have been really annoyed.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank melted_snowball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review, March 14, 2013
Dear Melted Snowball,

Thank you for your recent review and we are delighted that you enjoyed your stay. Berkeley does have much more to offer and if your travels bring you back, we welcome the opportunity to share some of our favorite places and adventures. Almare Gelato is one of our faves and they provide to us all of our selections sorbets and gelatos and coordinate with our Chef for some of our custom flavors. I do regret that during your stay FIVE was busy and perhaps there was a large group a the hotel as generally access to FIVE is not such a challenges as described.

I can also presume by your room description that you might have been in one of our Business class rooms. These are the smallest of our rooms however for $20 more our deluxe rooms have a noticeable space difference. We still find that our room rates are considerably less than SF and with our proximity to BART make us a serious alternative when travelling to the Bay Area.

All the best to you in your travels and we look forward to welcoming you back.

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
2086 Allston Way | Berkeley, CA 94704
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tpe
Level Contributor
87 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed February 24, 2013

Location is good, which is right near the BART station. The room is relatively large and clean. The hotel should have offered complimentary drinking water or at least a fridge with mini bar in the room.
The lobby/bar where people come here for a drink on Friday is a bit crowded and noisy.

Room Tip: Choose high floor room facing west if possible.
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank tyst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review, February 25, 2013
Dear Tyst,

Thank you for staying at the Hotel Shattuck Plaza and taking the time to write a review. We appreciate all feedback as it helps us understand what we are doing well and what we can do differently. We look forward to your next visit.

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza, home to FIVE
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
montevideo, uruguay
Level Contributor
73 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed February 12, 2013

I went to Berkely to attend to a 4 day course and stayed at Shattuck. The hotel is great for this type of stay (business or studying). The bed is very comfortable, probably the most comfortable bed ever!
The hotel has a special decoration, vintage and colorful, and the restaurant is very popular during nights.

The location is great, 1 block from the subway and just a few blocks from Berkeley University.

Staff was ok. Rooms had no frigde.

Room Tip: I believe some rooms can be noise due to the activity at the bar. Just check this before booking. Th...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank cucuchein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review, February 25, 2013
Dear Cucuchein,

We appreciate your feedback and are delighted you enjoyed your stay while finding our location to be convenient. We eagerly await your return and hope you enjoyed the 4 day course.

Kindest regards,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza, home to FIVE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Level Contributor
104 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed February 11, 2013 via mobile

Upscale accommodations in Berkeley. Comfortable, attractive room; open lobby with good bar and dining. Great location to downtown and UC Berkeley. Rooms on street can be noisy. Overall a good choice in Berkeley.

Stayed February 2013, traveled as a couple
Helpful?
1 Thank rhale53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review, February 25, 2013
Dear rhale53,

We are grateful for your feedback and that you enjoyed your stay with us. We agree that our location is convenient to UC as well as to the vast reach of BART.

Take care and we truly hope to see you again soon.

Best regards,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza, home to FIVE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kokomo, Indiana
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 4, 2013

Stay two nights and would have stayed many more. This hotel has all the amenities of the big chains but provided by the most customer focused staff I’ve ever stayed with and with the uniqueness of a local boutique hotel. There is plenty of parking across the street in the garage and the hotel is near a lot of great dining. You can easily walk to the university and to dinner. The rooms are smaller than most luxury chains but not too small to be adequate.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank McKillip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review, March 22, 2013
Dear McKillip,

Thank you for your positive review and mention of our team’s commitment to hospitality. We are glad that our location was convenient for your stay and wish that you could have stayed longer, too.

We hope to welcome you back soon and until then, wish you the best in your travels.

Kindest regards,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
2086 Allston Way | Berkeley, CA 94704
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed February 3, 2013

When possible, I choose historic hotels over chains — and The Shattuck Plaza proves my preference. I had a bit of trouble on check-in because two different rooms they offered came with more HVAC noise than I could handle for four nights — but the staff could not have been more accommodating and patient (I ended up in far more room than I deserved). That first night's experience held true throughout my stay — just a great group of people who really understand service! The location is hard to beat, and the food in the restaurant, bar & from room service was excellent. I wish all of my travel experiences were this pleasant!

Room Tip: Ask for a room away from the HVAC fans and/or as high as possible. If you can afford it, choose a su...
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mermaidaground
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review, March 22, 2013
Dear holdthatplane,

I hope that my response can convey how truly honored we are that you had such a delightful stay with us. To know that we have completely met or exceeded your expectations in all our service encounters is impressive and that our focus on hospitality was on full display.

All the best in your travels and look forward to your return.

Respectfully yours,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
2086 Allston Way | Berkeley, CA 94704
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Shattuck Plaza

Property: Hotel Shattuck Plaza
Address: 2086 Allston Way, Berkeley, CA 94704-1430
Location: United States > California > Berkeley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Berkeley
#1 Green Hotel in Berkeley
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Shattuck Plaza 4*
Number of rooms: 199
Official Description (provided by the hotel):
The Hotel Shattuck Plaza reopened in June 2009 as the jewel of downtown Berkeley, California. After a multimillion dollar renovation which combined the building’s historic charm with modern technologies and amenities, this landmark, boutique hotel provides an upscale haven for business or leisure travelers. Located two blocks from the UC Berkeley campus and next to the Berkeley BART station, the hotel is perfectly positioned for guests visiting the San Francisco Bay Area. ... more   less 
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Also Known As:
Shattuck Plaza Hotel
Shattuck Plaza Berkeley

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