We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,561)
Filter reviews
1,561 results
Traveler rating
745
518
177
78
43
Traveler type
Time of year
LanguageAll languages
More languages
745
518
177
78
43
Show reviews that mention
All reviews bart station peace sign downtown berkeley parking garage street noise homeless people counter space boutique hotel two blocks key card san francisco chez panisse bathroom door comfortable room definitely stay here again location was perfect rooms are small
Filter
Updating list...
1,107 - 1,112 of 1,561 reviews
Reviewed February 24, 2013

Location is good, which is right near the BART station. The room is relatively large and clean. The hotel should have offered complimentary drinking water or at least a fridge with mini bar in the room.
The lobby/bar where people come here for a drink on Friday is a bit crowded and noisy.

Room tip: Choose high floor room facing west if possible.
Date of stay: February 2013
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tyst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this reviewResponded February 25, 2013

Dear Tyst,

Thank you for staying at the Hotel Shattuck Plaza and taking the time to write a review. We appreciate all feedback as it helps us understand what we are doing well and what we can do differently. We look forward to your next visit.

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza, home to FIVE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2013

I went to Berkely to attend to a 4 day course and stayed at Shattuck. The hotel is great for this type of stay (business or studying). The bed is very comfortable, probably the most comfortable bed ever!
The hotel has a special decoration, vintage and colorful, and the restaurant is very popular during nights.

The location is great, 1 block from the subway and just a few blocks from Berkeley University.

Staff was ok. Rooms had no frigde.

Room tip: I believe some rooms can be noise due to the activity at the bar. Just check this before booking. The building is big enough,
Date of stay: January 2013
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank cucuchein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this reviewResponded February 25, 2013

Dear Cucuchein,

We appreciate your feedback and are delighted you enjoyed your stay while finding our location to be convenient. We eagerly await your return and hope you enjoyed the 4 day course.

Kindest regards,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza, home to FIVE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2013

Upscale accommodations in Berkeley. Comfortable, attractive room; open lobby with good bar and dining. Great location to downtown and UC Berkeley. Rooms on street can be noisy. Overall a good choice in Berkeley.

Date of stay: February 2013
Trip type: Traveled as a couple
1  Thank rhale53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this reviewResponded February 25, 2013

Dear rhale53,

We are grateful for your feedback and that you enjoyed your stay with us. We agree that our location is convenient to UC as well as to the vast reach of BART.

Take care and we truly hope to see you again soon.

Best regards,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza, home to FIVE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2013

Stay two nights and would have stayed many more. This hotel has all the amenities of the big chains but provided by the most customer focused staff I’ve ever stayed with and with the uniqueness of a local boutique hotel. There is plenty of parking across the street in the garage and the hotel is near a lot of great dining. You can easily walk to the university and to dinner. The rooms are smaller than most luxury chains but not too small to be adequate.

Date of stay: January 2013
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank McKillip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this reviewResponded March 22, 2013

Dear McKillip,

Thank you for your positive review and mention of our team’s commitment to hospitality. We are glad that our location was convenient for your stay and wish that you could have stayed longer, too.

We hope to welcome you back soon and until then, wish you the best in your travels.

Kindest regards,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
2086 Allston Way | Berkeley, CA 94704

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2013

When possible, I choose historic hotels over chains — and The Shattuck Plaza proves my preference. I had a bit of trouble on check-in because two different rooms they offered came with more HVAC noise than I could handle for four nights — but the staff could not have been more accommodating and patient (I ended up in far more room than I deserved). That first night's experience held true throughout my stay — just a great group of people who really understand service! The location is hard to beat, and the food in the restaurant, bar & from room service was excellent. I wish all of my travel experiences were this pleasant!

Room tip: Ask for a room away from the HVAC fans and/or as high as possible. If you can afford it, choose a suite — on sunny days you'll enjoy a view of San Francisco across the bay!
Date of stay: January 2013
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mermaidaground
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this reviewResponded March 22, 2013

Dear holdthatplane,

I hope that my response can convey how truly honored we are that you had such a delightful stay with us. To know that we have completely met or exceeded your expectations in all our service encounters is impressive and that our focus on hospitality was on full display.

All the best in your travels and look forward to your return.

Respectfully yours,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
2086 Allston Way | Berkeley, CA 94704

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews