We had made advanced reservation for a room with two double beds for Sat, Sun & Mon. Total was suposed to be $355.04. We ended up having friends com to meet us there from 3 hrs. away and wanted a room so we called on fri. and reserved them a room for sat night also. The rate was raised to $160. We stopped by on Sat morning to check in and our plans had changed and we didn't need the room for Sun and Mon. The original rate was supposed to be around $120 for Sat and around $105 for Sun and Mon.
The manager was very rude with all of his comments or responses to questions as to why he raised our rate then to $160.
i will not give this place my business again. very poor customer service.
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- Also Known As:
- Super 8 Berkeley Hotel Berkeley