I chose this company as a result of a recommendation from a family member. From the airport to Negril was pleasant and informative conversation from the driver. There was some "miscommunication" for pic-up time back to the airport at the end of my time in Negril. Jamaica Tours resolved the issue quickly and to everyone's satisfaction. That is the reason for the excellent rating. I can not say enough about a company that truly values its customers and with honesty and integrity. This is the only company I will use as long as it is in business and you should too.