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Reviewed February 9, 2018

I have stayed here many times when visiting Oracle Headquarters nearby. It feels perfectly safe and the staff is nice. The rooms are just like any other Holiday Inn Express you have stayed in - nothing fancy. There are lots of stores and restaurants close by on El Camino. Belmont is not a particularly glamorous area, but you can find a lot of familiar chain stores within just a few blocks of the hotel - CVS, Safeway, Taco Bell, Five Guys, McDonalds, etc, etc.

Date of stay: December 2017
Trip type: Traveled on business
Thank Mark37Chicago
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 10, 2017

The hotel is located on a busy, main street. Plenty of shops and places to eat in the vicinity. Initial impression was off-putting, as the lobby felt downscale and had an odd odor. However, the room was fine. Breakfast was the usual HIE offering, with a small seating area. Did easy day trips to Half Moon Bay to the west and Stanford Univ to the south. Also a short ride to SFO airport to the North. For around $110, thought this was good value for the price paid.

Date of stay: November 2017
  • Trip type: Traveled solo
    • Value
    • Sleep Quality
    • Service
1  Thank NewMexBound
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Belmont, an IHG Hotel, responded to this reviewResponded November 25, 2017

Dear NewMexBound,

Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location. On the other hand, we would like to apologize for not living up to your expectations regarding our lobby and breakfast area. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback has been forwarded to the management team for reference.

We value you as our guest and hope to accommodate you again for a chance to provide you with a much better experience.

Sincerely,

Joel A
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2017

I loved this hotel staff the minute we walked in. Traveling non-stop for work I've met so many people and personalities. These folks know how to treat guests with an ability that comes natural. I can not say enough at how "Andi" was so friendly and kept us smiling and lol. When we came out or our room to the evening staff, they were just as warm and wonderfully accommodating also. The hotel was very quiet and comfortable. Free breakfast.

Date of stay: October 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank 74lilak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 13, 2017

Excellent Service by everyone at this hotel. I highly recommend them if you are visiting anywhere near San Jose, Mountain View or even the SFO airport. It's not too far from these places and the price is very reasonable.

Date of stay: July 2017
Thank Info P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded August 18, 2017

Dear Info P,

We as estatic that you thoroughly enjoyed your stay at our hotel. We are proud of our team members and continually encourage them to make sure each and every one of our guests feel welcomed and comfortable. We hope to see you soon,

Sincerely,
K D Patel, GM
Holiday Inn Express & Suites Belmont

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Reviewed July 27, 2017 via mobile

This place was easy to find. Staff was friendly and accommodating. The room was nice and clean, maybe a bit pricey. Off the 101 a little bit is a good thing. Staying next to El Camino Real Street is a little loud until traffic dissipates. Good parking, open air or covered. Breakfast was standard Holiday Inn fare which was fine. Overall a good stay.

Date of stay: July 2017
Trip type: Traveled on business
Thank ChazB250
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded July 28, 2017

Dear Chaz B,
We greatly appreciate your feedback and thank you for giving us an opportunity to be at your service. I am very happy to see that our staff was very accommodating to your needs and they do really try there best to make sure that our guest needs are met.
We hope that you come visit us again so that this time around we can make your stay even better.

Thank you,
Dharmesh Tandel
General Manager

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