Have been to many resorts in my travels this by far has the worst management I have ever encountered. I believe the lady that helped us on our trip in the restaurants name was Jessica, she was nice on approach but as I told her of my discontent she not only gave me attitude she walked away from me and never followed up with me after I gave her my information. You would think someone who has gotten sick from one of their restaurants would deserve the time of day from the management. I'm not hard to accommodate but to blow me and my family off is ridiculous. She is clearly unfit to be dealing with people in customer service. Would of given one star but location sells itself.
- Official Description (provided by the hotel):
- The Pines Resort is the only lakeside resort in the Yosemite area. It is located 17 miles from Yosemite National Park in the Sierra National Forrest. The Pines Resort offers cabins with full kitchens and private patios w BBQ's. There are also hotel suites. There is a full marina on site with all sorts of water sport rentals. Also on site are 2 renowned Ducey's Restaurants as well as a full grocery market. In the Pines village you will find a bar with the most selection of craft beer in the mountain region as well as many other shops and restaurants. The Pines Resort is also the winner of the couples choice award from Wedding Wire and host over 50 weddings a year. Come and relax in the serenity of beautiful Bass Lake! ... more less
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- Also Known As:
- Pines Resort Bass Lake
- Pines Hotel Bass Lake
- Bass Lake Pine Resort