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“Updated lobby, not much else”

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Courtyard Bakersfield
Ranked #22 of 63 Hotels in Bakersfield
Temecula, California
Level Contributor
345 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Updated lobby, not much else”
Reviewed January 2, 2013 via mobile

Not a very warm or welcoming check in. Lobby is the updated style but the rest is older. Near other hotels but not a beautiful location. Great price, but not worth much more. Stay on the inside to avoid noise.

Stayed December 2012, traveled with family
Helpful?
Thank businessmap1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review, January 9, 2013
Thank you Businessmap1 for your comments and concerns. As indicated our lobby has been renovated and we are excited to offer the Courtyard Refreshing Business in our hotel. The Bistro now offers Starbuck's and a variety of breakfast and dinner options, along with a full bar.
The hotel is scheduled for a room renovation March 4, and we are excited to bring the rest of the hotel up to the new standards like the lobby. I would encourage you to please try us again next year, and see our exciting changes to our rooms.

Jenny Gatlin
General Manager
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188 reviews from our community

Traveler rating
    48
    75
    41
    15
    9
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57
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Boulder, Colorado
Level Contributor
240 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed December 30, 2012

I stayed there for 2 night and switched for the rest of the week. The lobby is nice , if you like the new Marriott corporate design. Staff is ok and friendly. Now the rooms are horrible. It is has all the downsides of Marriott corporate standard rooms. Cheap bedding and mattress , WIFI spotty, nasty bathroom, cheap Marrriott shampoo ( "instant hair-loss" ) etc etc..needs an upgrade. Can imagine that it will be coming sometime in the next year or so..have not asked..

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review, January 9, 2013
Thank you Mike B for staying at the Bakersfield Courtyard. We are excited to announce a room renovation starting March 4. This will complete our Courtyard Refreshing Business transition and upgrade for the hotel.

I encourage you to visit again after the renovation to see the exciting changes in our rooms.

Jenny Gatlin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Bakersfield hotels

Houston, Texas
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 30, 2012

I stay 3 nights at the Courtyard Bakersfield on a business trip. The check-in was just OK, I was giving a room next to the ice machine which I did not like. I got back to the front desk and the young lady change my room immediately no question asked which was good. I don't like when a Hotel Clerk continue their conversation with another employee while attending to me, just a training matter I guess. For the rest of my stay, I was impress with the great customer service skills of another young lady which seem to be the manger so that erased the first bad one. The hotel lobby look like it was just redesign and it look great. The room was large and seem to have new furniture as well but changing the old green carpet and replacing it with some laminated wood floor or a more modern carpet would have completed the redesign. The room had a fridge and the healthy breakfast option was good. The internet work good and was complementary.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NeroFlash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review, February 19, 2013
Thank you NeroFlash for your review and for staying at the Bakersfield Courtyard. Lobby renovation is complete, and rooms renovation will begin in March. Please visit again to see the exciting changes and up to date decor of the rooms later this year.

Jenny Gatlin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport Beach, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 28, 2012

Pros: Nice room, convenient location near freeway exit, Costco nearby, several fast food outlets, excellent free internet, $10 more for breakfast, spacious room, quiet location;

Cons: More expensive than other choices around town;

Overall, a very good option for the business traveller

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tanguer0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review, December 4, 2012
Thank you Tanguer0 for the great comments. I am glad you chose Courtyard during your trip to Bakersfield. As you may have noticed we recently had our lobby renovation and will be conducting room renovations in February. Please come back to see us the next time you are in town.

Sincerely,

Jenny Gatlin
General Manager
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Kalibo, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 5, 2012

I highly recommend this hotel. Clean, comfortable, and homey. Marriott Hotel in Bakersfield is very near the Amtrak station so you can go easily to anywhere you need to go especially for tourist like me who don,t have a car and do not know exactly the routes. we did not have time to enter their dining area but I could see that they have a very spacious dining area. we ate all our meals outside as the fast foods are also very near. I,ll stay there again when I visit Bakersfield.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AllanAbello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review, December 4, 2012
Thank you AllanAbello for choosing the Courtyard in Bakersfield. I am excited you enjoyed your stay. I hope you visit us again your next trip to Bakersfield.

Regards,
Jenny Gatlin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 22, 2012

A good location right of Hwy 99. The room was neat and clean as was the bathroom.The beds were comfortable. If you are a Costco member, Costco is located about four blocks away across the street. Additionaly, there are quite a few restaurants near by here are a few. Mimi's, Black Angus, Marie Calenders as well as numerous fast food chain restaurants. The room does not include a free breakfast. Also in the room were two 1 liter bottles of water, these are not free either, you have to look closely at the tab on the bottle to see they are $2.50 each. The guest services book in the room states that complimentery coffee is available from 6-9 am and 5-8 pm. The coffee was available in the morning but not in the evening. We would stay here again.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tomc879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review, October 24, 2012
Thank you Tom C. for choosing the Bakersfield Courtyard. I will look into the guest directories, as times have changed, but inserts have not it sounds.
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2 reviews
Reviewed October 14, 2012 via mobile

Clean, modern and great custumer service, upon checkin , Jodi at the was very helpful . The property was clean, the rooms were very clean an spacious, beds are confi. Pleanty of places to dine the area, The bristo at the hotel was clean and the staff were really friendly.

Will stay here again!

Stayed October 2012, traveled with family
Helpful?
Thank Jc C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review, October 17, 2012
Thank you JcC for staying with the Bakersfield Courtyard.

I am so glad you enjoyed the hotel and our new Bistro. We are excited to announce our rooms renovation next year that will compliment our new lobby and Bistro.

Jenny Gatlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Bakersfield

Property: Courtyard Bakersfield
Address: 3601 Marriott Dr, Bakersfield, CA 93308-6248
Phone Number:
Location: United States > California > Bakersfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 63 Hotels in Bakersfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Bakersfield 3*
Number of rooms: 146
Official Description (provided by the hotel):
Take travel to the next level at Courtyard Bakersfield. As one of the premier hotels in Bakersfield, California, we invite you to indulge in the perfect mix of comfort and convenience. Enjoy easy access to exciting attractions including Kern River, Lake Isabella, Buck Owens Crystal Palace and Bakersfield Speedway. Back at the hotel, retreat to relaxing accommodations featuring free Wi-Fi, spacious work desks, luxurious bedding, mini refrigerators and plenty of space for the whole family to spread out. When it's time to fuel up for adventures, The Bistro - Eat. Drink. Connect. makes mouths water with refreshing morning favorites, as well as specialty Starbucks beverages. Dinner and evening cocktails are also served on site, giving guests the space to socialize while satisfying their cravings. During downtime, enjoy a brisk workout in our state-of-the-art fitness center, or make a splash in our sparkling outdoor pool. Book your stay today and experience better travel for yourself! ... more   less 
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Also Known As:
Courtyard By Marriott Bakersfield Hotel Bakersfield
Bakersfield Courtyard
Bakersfield Marriott

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