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Reviewed March 1, 2019 via mobile

Was pleasantly surprised on my visit to Bakersfield. First time here on business and found the place to be clean and nicely appointed. I got in late and did not feel like driving and searching for dinner. They have a Mexican restaurant right on the property and the food was awesome! They also had a full breakfast available at the same restaurant in the morning. Very comfortable and quiet. I will be back!

Date of stay: February 2019
Trip type: Traveled on business
1  Thank dlyttle2
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BWHillHouse, General Manager at Best Western Plus Hill House, responded to this reviewResponded March 11, 2019

Thank you so much for staying with us! We are thrilled to hear you enjoyed your stay and look forward to the opportunity to welcome you back in the near future.

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Reviewed February 18, 2019

Room was fair, amenities in the shower were empty. Finding out after you started to shower. Heating blew cold air sometime. The odor in the room was musty. The tissue dispenser fell apart and separated from the bathroom counter. Over all it all was tolerable not worth $168.00 a night would have exspected a bit more class.of a room.

Date of stay: February 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Roving54514673697
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BWHillHouse, General Manager at Best Western Plus Hill House, responded to this reviewResponded February 24, 2019

We thank you for your feedback and hope to have the opportunity to welcome you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2019

I no longer live in Bakersfield, but come back for business and family.
I stayed here in August 2018 (9 nights) and then January 2019 (ended up being 14 nights).
The Hill House is clean, I feel secure (stayed on the 2nd floor), parking is good, well-lit, fenced. Mini fridge and microwave help make it a good value. Room was roomy, nice sized TV, seemed well-insulated (unit did not turn on/off much). Shampoo, conditioner, soap, lotion (all in wall dispensers) are of medium quality - not a deal breaker. Mattress and sheets felt fine, I slept well. Oh, the towels were excellent !
Breakfast is fine- not too much food and people are nice. Lobby coffee is good and strong.
Newspaper (the daily local paper) - was there the first 2 days, then didn't see it again.
Very interesting to the different languages of guests. I heard French, a Slavic language, some sort of Scandinavian, etc.
All the staff that I interacted with were polite and professional.
This is my place to stay in Bakersfield!
.

Date of stay: January 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank WelcomeToGeorgia
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BWHillHouse, General Manager at Best Western Plus Hill House, responded to this reviewResponded February 24, 2019

We are so glad to hear you enjoy staying with us when you are in town! We thank you for your feedback and look forward to continuing to welcome you!

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Reviewed February 13, 2019

After a long day of driving we checked in to a very nice room with a comfortable king bed, a small couch and coffee table, microwave and small refrigerator. At first we were disappointed that there weren't a lot of restaurants nearby, but we didn't want to drive so we went to the Mexican and Seafood restaurant next door. We are used to good Mexican food back home, so we were pleasantly surprised at the quality of the dinner. It was just great comfort food, and the service was so friendly and attentive. The next morning we were able to order a yummy breakfast off the menu! I would definitely recommend this hotel!

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank terribWashington
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BWHillHouse, General Manager at Best Western Plus Hill House, responded to this reviewResponded February 17, 2019

Your comfort and satisfaction are our priority and we are so glad to hear you enjoyed your stay with us! Thank you for your feedback and we hope to welcome you again in the near future!

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Reviewed February 9, 2019 via mobile

The checkin process was fast and easy.

The pool was closed for maintenance while we were there.

The rooms were spacious and clean. The beds were not as comfortable as other best westerns I’ve stayed at. You could not really hear outside noise in the rooms which is nice.

The breakfast was made to order. It was very fast and tasty.

Date of stay: February 2019
Trip type: Traveled on business
Thank 118trentons
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BWHillHouse, General Manager at Best Western Plus Hill House, responded to this reviewResponded February 11, 2019

Thank you for your feedback. We are glad to hear you enjoyed your stay with us and look forward to welcoming you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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