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Best Western Plus Hill House
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Reviews (858)
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All reviewsmexican restaurantamtrak stationrabobank arenaconvention centerattached restaurantwafflesroom was cleandowntown bakersfieldpleasant staygreat place to stayparking lotair conditionerlong drivecontinental breakfastroad tripnice poolone night stay
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409 - 414 of 858 reviews
Reviewed July 28, 2014

Good check in with no problems. Room was spacious for 4 people, and beds were comfortable.
Very secure as you has to use access card to get into the interior corridors.
Breakfast was included and it was good! Had a good variety of food and everything was hot.
No complaints at this hotel at all. Would stay again, and probably for more than 1 night

  • Stayed: July 2014, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank blackiesaunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2014

I stayed here for 12 days. My truck brokedown and was in the shop. All of the staff here were very friendly and helpful. The room was nice, bed and pillows were very comfortable, it also had a micro/fridge combo which came in handy. Pool and workout room available. Breakfast every morning from 0600-0900. Everything from fruit,cereals,hot oatmeal,pastries,toast,muffins,eggs,sausage,waffles,juice,coffee and milk. It was all good and appetizing. The staff of Sweetu,Allyssa and Sarah all made you feel welcome. Very good stay. Also connected to the hotel is a resturant named Manuels. It is a family run mrxican food place. The staff of Mary,Gino,Elisha,and Manuel the cook, really now how to take care of you. All of the food is freshly prepared and very good.There is a bar in the resturant serving different drinks and beers.I highly reccomend the shrimp cocktail.

3  Thank Jerry W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 20, 2014

We stayed one night at the Hill House. The rooms were clean, large enough and quiet, as long as we did not turn on the loud air conditioning. The bathroom was a bit small, but with all amenities. We had a microwave and coffee maker in the room and enjoyed swimming in the pool after our long drive.
Breakfast was good, with scambled eggs, toast, cereals, waffles, etc., staff friendly and helpful.

Stayed: July 2014, traveled with family
3  Thank w84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2014 via mobile

I was using their glitchy website to book online when I recieved an email showing my reservation for the wrong date. I immediately called this hotel and imformed them that their calendar widget was creating errors and that my reservation was wrong. They said it was too bad and they would not change or cancel my reservation that I had literally made 2 minutes earlier. My credit card company removed the charges but it was a hassle dealing with this problem. Greedy management and horrible customer service.

Stayed: July 2014, traveled on business
2  Thank Brett W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tripresponse, General Manager at Best Western Plus Hill House, responded to this reviewResponded August 12, 2014

We are very sorry to hear this however we are not able to cancel or change the third party reservation.

G J Zala

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2014

I stay here weekly for business and have always had a pleasant stay. Staff is very attentive. Hotel site is very well taken care of and picturesque. Rooms are taken care of. Location is excellent lots of services near hotel

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Christopher C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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