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“Would stay again” 4 of 5 stars
Review of BEST WESTERN PLUS Hill House

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BEST WESTERN PLUS Hill House
Ranked #9 of 61 Hotels in Bakersfield
The Hague, The Netherlands
Level Contributor
158 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Would stay again”
4 of 5 stars Reviewed July 20, 2014 via mobile

We stayed one night at the Hill House. The rooms were clean, large enough and quiet, as long as we did not turn on the loud air conditioning. The bathroom was a bit small, but with all amenities. We had a microwave and coffee maker in the room and enjoyed swimming in the pool after our long drive.
Breakfast was good, with scambled eggs, toast, cereals, waffles, etc., staff friendly and helpful.

Stayed July 2014, traveled with family
Helpful?
3 Thank w84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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647 reviews from our community

Traveler rating
    229
    217
    119
    46
    36
See reviews for
155
217
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 19, 2014 via mobile

I was using their glitchy website to book online when I recieved an email showing my reservation for the wrong date. I immediately called this hotel and imformed them that their calendar widget was creating errors and that my reservation was wrong. They said it was too bad and they would not change or cancel my reservation that I had literally made 2 minutes earlier. My credit card company removed the charges but it was a hassle dealing with this problem. Greedy management and horrible customer service.

Stayed July 2014, traveled on business
Helpful?
2 Thank Brett W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tripresponse, General Manager at BEST WESTERN PLUS Hill House, responded to this review, August 12, 2014
We are very sorry to hear this however we are not able to cancel or change the third party reservation.

G J Zala
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
REDLANDS, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 12, 2014

I stay here weekly for business and have always had a pleasant stay. Staff is very attentive. Hotel site is very well taken care of and picturesque. Rooms are taken care of. Location is excellent lots of services near hotel

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Christopher C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pompano Beach, Florida
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed July 2, 2014

This property is two blocks from the Amtrak station in Bakersfield California and consists of several two floor buildings. No elevators and there is a large canal through the middle of the property. The buildings appear to be older and refurbished. The building that houses the office also houses a Mexican restaurant/bar, however the latter is not part of the lodging facility.

Room Tip: Reserve a first floor room to avoid stairs.
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  • Stayed June 2014, traveled solo
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Douglas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 1, 2014

Three friends in two queen beds in a room that was spacious enough for our needs. Comfortable beds, decent furnishings, and no problems with noise. (We were on the second floor.) Note that there is no elevator, at least in the part of the building we were in, and this might be a problem for anyone with a disability. Staff was friendly, although we had no interactions with them beyond check-in. My only negative would be that the chlorine smell from the pool pervades the halls, although it wasn't noticeable in the room. At only $111, I'm not complaining. (The continental breakfast didn't look like much, so we took coffee to the room while preparing to leave and then went elsewhere.)

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Riverwest48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chico, California
Level Contributor
84 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
2 of 5 stars Reviewed June 30, 2014 via mobile

Stayed here mid June due to its proximity to things I had to do while in Bakersfield , having lived and worked in Bakersfield for over 20 years I am quite gimp,Ira with area . Having said that the hotel did meet that criteria.
However late in the evening on my first day I went to put some bottled water in the small fridge provided only to find the previous occupants food still in there . Really, they didn't clean it out , Really!
I promptly called front desk and they indicated that cleaning staff were gone the day, but it would be taken care of in the morning. Tp tired to care I said that would work. I left early the next morning and didnt return until mid afternoon, first thing I checked was the fridge and again it had not been cleaned out.........again REALLY!
Yet another phone call and finally problem resolved.........

Stayed June 2014, traveled solo
Helpful?
2 Thank a12barblues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whittier, United States
1 review
5 of 5 stars Reviewed June 28, 2014

Had to make some last minute reservations. I am not familiar with the Bakersfield area but was pleasantly surprised when I arrived at the hotel. Check in was extremely quick, room was clean and comfortable. I did not find anything wrong with the room or the over all condition of the hotel. Would like to try other Best Western Plus hotels in different areas to see if they compare. Great price too!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Dolores H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Hill House

Property: BEST WESTERN PLUS Hill House
Address: 700 Truxtun Ave, Bakersfield, CA 93301-4817
Phone Number:
Location: United States > California > Bakersfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Bakersfield
#13 Business Hotel in Bakersfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Hill House 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Hill House Hotel Bakersfield
Best Western Hill Hotel
Best Western Bakersfield
Bakersfield Best Western

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