Check-in was fast, easy and professional. The room was clean and well maintained. This hotel has an indoor pool, outdoor hot tub and patio. There is also an exercise room with 2 treadmills and an stair climber machine. The rooms have all of the normal amenities and the bed was very comfortable, The free breakfast buffet had a good selection of items and guests were chowing down like there was no tomorrow. I will definitely recommend to others and return myself.
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Stopped during long road trip - very quiet considering so close to highway. The staff was very good and accommodating. I rarely have special requests but it seemed we needed quite a few special things and staff accommodated every one quickly and efficiently. Would stay again if ever in Bakersfield.
We stay at Springhill Suites when traveling to Southern California and it has always been acceptable. This time the room had obviously not been cleaned well. There was a used drink straw under the desk. It should have been caught when vacuuming. We won't be staying there again.
We recognize your time is valuable and appreciate the feedback.
Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the SpringHill Suites Bakersfield, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.
I had the opportunity to visit this property when business required me to be in the area. The front desk staff were welcoming and attentive. The capacity of the property appeared to be full with the number of parking spots taken. The property appeared to a bit worn probably due to the volume of patrons. Versus a recent stay at the Atascadero Spring Hill Suites appeared to be like two different properties. The gym at the BFL property was much smaller and offered fewer cardio machines versus the Atasacadero property. The lobby at the Atascadero property was much larger than the Bakersfield property. The room at the Atascadero property was nicer than this property. I typically stay at the Bakersfield Marriott Convention Center property which I find to be one of the best all around Marriott properties. The worker at the Breakfast buffet was efficient and hard working.
The comp breakfast buffet was good. Next time I might try the Marriott Townplace Suites property she returning to the area.
Hello,
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been noted. We do hope you give us another chance as we will definitely improve our services.
Thank you.
The hotel is dated but the rooms are quite spacious and the bed is very, very comfortable! Towels are very nice! Lots of parking! Safe area. Close to good restaurants. Staff seems very nice. Rooms should cost about $10 to $12 less per night because of age and condition of all in room furnishings besides the bed. The bed rocked!
I enjoyed my stay here. The room was clean and comfortable. The pool was WARM, and there's even a hot tub. Front desk staff were friendly, and checkin was painless. If you're in Bakersfield, this is a good choice for a place to stay.
