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All reviews indoor pool the sofa bed free wifi stayed one night first floor road trip parking lot property
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Reviewed January 2, 2019 via mobile

Loved it. Comfortble quiet room, excellent facilities and the staff are constantly trying to find ways to make your stay a pleasant one. Highly recommend it, and for the $$ to stay here, it’s worth every cent.

Date of stay: January 2019
Trip type: Traveled with family
Thank Wayne C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 2, 2019

love: the modern looking hotel and room; the suite has a desk behind the wall from the beds, so I could work without disturbing the family. The couch (a sofa bed!) is also very comfortable when you just want to lounge and watch TV.

hate: the giant crowd during breakfast, with no place to sit

location: surrounded by many other hotels, however one side looks pretty run down

staff: friendly and helpful

pool: indoor (yay!) but steamy and very strong chlorine smell (nay!)
Jacuzzi: just the right temperature and powerful jets, hallelujah

breakfast: lots of selections, but issue is the small area and the large holiday crowd

noise: wall insulation is good, but the door insulation is so bad, I could hear the room (with screaming kids) through their door, through the hallway, into my room. same thing with the TV noise next door; the noise was coming not from the wall, but through the door, into my door, into my room.

summary: good hotel but you may have to put up with a few issues

Room tip: probably ask for a room away from other guests with children
Date of stay: December 2018
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank CyclopDad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandy S, General Manager at SpringHill Suites by Marriott Bakersfield, responded to this reviewResponded January 3, 2019

Hello Cyclopdad,

Thank you for taking the time to write such a detailed review. We appreciate your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay with us. We have sent your feedback to the personnel concerned and we hope you give us another chance when your travels bring you to Bakersfield.

Thank you,

Mandy Sidhu
661-377-4000
mandy.sidhu@Marriott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2018

I stayed here for one night for business. The rooms were nice and clean and the bed was very comfortable. The shower was also very nice. The hotel had a very good, free breakfast with more than just the normal continental food. The location was great as it was near several restaurants and even a Costco was very close. The staff was friendly as well. I will stay here again next time I am in Bakersfield.

Date of stay: November 2018
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Thank Nicole B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 15, 2018

We stay here twice a year on visits to our family in the desert. Lovely receptionist and very helpful with the little extra requests. Room is very clean and spacious. The microwave and small refrigerator are much appreciated. Once booked, revisit site to check for rate reductions.

Room tip: Ask for room away from the elevator.
Date of stay: December 2018
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank krbPalmDesert_CA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 28, 2018

Check in went smooth; which I like. Overall, room was spacious and clean. Walk in closet could use a light. I like the TV displaying your name when you enter the room.
A high school band checked in that night so made for a busy breakfast area; but staff kept the food coming. I'd stay again.

Date of stay: November 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank 718YvetteA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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