First - the hotel itself is ok. For Bakersfield, it's the #2. The Marriott next door is better, honestly. The room was stained, and although fairly clean, it was outdated.
The thing that really ticked me off was the absolute lack of security at this hotel. They have NOTHING to monitor the parking areas or hallways, and Bakersfield isn't exactly known as a crime-free area. I find this appalling. As I found the front desk's reaction to my trailer & motorcycle theft to be equally as appalling. Let me explain..
At 5am I was looking out my window at the parking area, where a man with a stolen truck was stealing my trailer and motorcycles. I called 911 and the police responded extremely quickly and eventually recovered our property after a high speed chase. When I returned to the hotel from the trip with the police, the woman at the front desk was CLUELESS. The police car was parked with lights directly in front of the front door on the sidewalk, with 10 other sirens chasing the thief up and down the nearby street, (which was impossible to notice), and when I reported the incident, she says, "Oh. Was that what all that noise was?" Seriously?!
So 1. clearly they have no cameras or security in the hotel and don't care. 2. the front desk person was a moron. For a hotel to NOT CARE that there was a police car on their front step and fail to investigate, as well as fail to investigate why there was a loud police chase down the street, indicates that the hotel just doesn't give a crap about its guests nor about their security.
BIG FAIL. Yes, I will be filing an incident report with this hotel but I don't think they'll care. They are horrendous.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Bakersfield hotel is only minutes from downtown Bakersfield, California and the Bakersfield Airport, near the intersection of California Highway 99 and Rosedale Highway. Buck Owens Crystal Palace, golf courses, tennis, jogging and hiking trails are nearby. ... more less
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- Also Known As:
- Hilton Garden Inn Bakersfield Hotel Bakersfield
- Bakersfield Hilton Garden Inn
- Hilton Bakersfield