I usually always read reviews before booking, but I must have missed this one. The only good thing I can say about this is that the check-in process went well and the man on duty was very friendly. Other than that, ugh. The room smelled - not sure of what but it was not pleasant. We walked over to the "restaurant" next door and it was dark, very loud, and only 2 patrons at the bar. The owner seemed very pleasant, but not a good place to bring a child for dinner. Location is not great. All the other hotels are about a mile down the road in a much better area.
We found a Comfort Inn & Suites a mile down the road which was wonderful - Everything this place was not - and we stayed there. I didn't complain because it was my own fault for not doing more research. I left my keys by the television and figured that was that.
I got home and looked at my statement and there was an additional $2.00 charge on it. I called to see what I possibly could have been charged for - walking in and out of the door? The very unpleasant person at the front desk said it was because the keys were not returned to the front desk as I had to have known since it would have been explained when I checked in. I said it wasn't and he said I signed something agreeing to it. Well, maybe I did, but to be honest, after driving for 7 hours I don't always read all the fine print on a hotel sign-in sheet. Again, my fault, I guess, but he was extremely obnoxious about it.
So ... if you decide to stay here, make sure you return the keys and take room deodorizer.
- Official Description (provided by the hotel):
- The Quality Inn & Suites hotel would like to invite you to stay with us on your next visit to Bakersfield, CA. We take great pride in providing clean and comfortable rooms, along with friendly customer service at an affordable price. ... more less
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- Also Known As:
- Quality Hotel Bakersfield
- Quality Inn And Suites
- Quality Inn Bakersfield
- Bakersfield Quality Inn