Cleaning staff repeatedly blocked the hallways with their carts. The 1st room we were given turned out to be occupied by another party......the front desk wasn't surprised and in fact said the same thing had happened several times that day. The replacement room had a front door that wouldn't lock......no matter what we latched on the inside, the door would open by anyone wanting to enter. Again the front desk wasn't surprised and simply offered us a 3rd room. We canceled our reservation and refused to stay. The physical plant is old and tired. Overall, the place seems likely to begin renting rooms by the week.