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Hampton Inn & Suites Bakersfield North-Airport
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Reviews (492)
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All reviewsfresh fruitfast food restaurantsbakersfield northbreakfast was deliciousgreat place to stayroad tripwould stay here againoatmealbusiness tripsmoking roomeasy accessthe breakfast areaupon checkcomfortable roomfront desk clerknice staysan francisco
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Reviewed August 30, 2013

I have stayed in many Hampton Inn's and this hotel is better than most. The room is very clean, no odor, bed is comfortable, breakfast is quite good. However, I am extremely disappointed in the front desk clerk with dark hair. She was very unfriendly with no smile. She failed to greet me and she was more interested in watching something on the desk computer. How rude of her. She didn't have a name tag which should have been company policy so we customers can acknowledge their customer service. Upon checking out, the clerk didn't thank me for staying at their hotel. I certainly would not stay here again if I encountered the same staff member.

  • Stayed: August 2013, traveled on business
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1  Thank Hampton B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laura p, Director of Sales at Hampton Inn & Suites Bakersfield North-Airport, responded to this reviewResponded September 3, 2013

Thank you so much for your review of our hotel. I am so glad to hear you enjoyed your guest room and your complimentary breakfast. I am sorry however, that you were not provided with a better quality of service and more welcoming atmosphere. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay. Thank you for your feedback and we hope you will come back and stay with us again. If you would like you may contact me or the General Manager (Jennifer Overstreet) directly to discuss the incident further. Once again I am so sorry you were treated badly by the staff, but sincerely hope you will give us another chance the next time your in Bakersfield CA

Best Regards,

Laura Potter
Sales Manager
Hampton Inn & Suites Bakersfield North Airport
laura.potter@hilton.com
661-391-0600

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2013

On the day we checked into the hotel, it was 107 degrees in Bakersfield, and this hotel is literally at the edge of the dry plains and oil fields, so it felt like coming out of the heat and into a refreshing, comfortable oasis. This hotel is relatively newly constructed, and was very nicely designed. There is a Starbucks, a few restaurants, and some gas stations nearby, but otherwise this hotel is near the airport and freeway but not much else.

Despite the longer-than-acceptable time to wait for the room to be available, the suite we were given was spacious, clean, modern, and well-appointed with a wet bar, microwave, mini-fridge, and sink area outside the toilet/shower room.

The parking lot in the front fills up quickly with oil-workers and other men in white trucks and work boots, so parking in the back of the hotel seemed a better idea. However, there was no "gauntlet of smoke" by the doors as I have seen in some of these industrial-area hotels, so I didn't mind the crowd.

We really enjoyed our brief stay in this hotel, definitely a highlight in this town. If we came back to Bakersfield, it would be a must-stay!

  • Stayed: August 2013, traveled as a couple
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Thank PittTrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

Located just of HWY 99 at exit 31. The front desk personnel were friendly and helpful. The room was clean and neat as was the bathroom. The beds were comfortable. Our room had a big stuffed leather chair with an ottoman which was nice when watching TV. The hot breakfast had many varied hot as well as cold items which were presented well and the food was tasty. The dining area was clean and neat. There is a Denny's within walking distance but other restaurants are a short drive ( 1 -2 miles) away. Very good value for the price.

  • Stayed: August 2013, traveled as a couple
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1  Thank tomc879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

You can't go wrong by staying at this motel. The staff is excellent and efficient. The food is not so bad either by having some choices The rooms are clean and smells good. The TV seems to have a good range of selections, a little bit of everything. There are resturants in the area and fast food. There is also a Starbucks near by... :o)

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hampton
Thank Dan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

The North/Airport Hampton Inn in Bakersfield is a great place to stay. Easy freeway access, but far enough back to not have freeway noise and restaurants in the vacinity. The staff is friendly and helpful. The pool is clean and the rooms are as well.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hampton
Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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