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“Not worth it!”
2 of 5 bubbles Review of Quality Inn

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Quality Inn
Ranked #11 of 19 Hotels in West Memphis
Allegan, Mi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Not worth it!”
2 of 5 bubbles Reviewed January 2, 2006

We stayed at this Quality Inn on the way back from a trip to Texas. The rate was high for the area and hotel but figured it was probably because it was New Year's Eve. The hotel on the outside looked fairly new. It was not on the inside. It had been refurbished but poorly done. The tissue cover in the bathroon was rusty. As far as the room, it smelled bad, very bad. There were used towels left in the room. It listed a fitness center...there were two old style bikes with the fan wheel, two very small stair steppers (the kind you keep in the back of your closet) and a treadmill that was almost big enough for a child. Had the room been fairly priced I would not have had a real problem but given the rate and lack of cleanliness I was severly disappointed.

Helpful?
3 Thank movado629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
LILBURN
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed August 9, 2005

1st room smelled of urine, mold and mildew. 2nd room only smelled of mold and mildew. Had to buy candles at the Crackerbarrel to mask the smell. Internet didn't work. Told front desk of the problem. They said they had to reset the system. After several interchanges, we gave up (our equipment and ethernet cable worked fine the day before and after). The staff were very nice, but they couldn't fix anything. In a complaint letter to the company, the manager basically said that we were wrong, that we were only smelling the pool and that we should have asked for the phone number (??) that they have for internet problems.

Since we were also scouting for a hotel for other family members to stay in as they travel through Memphis in November and December, we checked on down the road. The West Memphis Holiday Inn looked great, it was the same price (with a $5 coupon for breakfast) and the room that we looked at looked good and didn't smell. If we could have gotten out of our online reservation, we would have gone there.

In case you think that we just complain, our hotels in Little Rock and Martinsburg, West Virginia, with the same hotel parent company, were fine.

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kcowl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quality Inn

Property: Quality Inn
Address: 1009 S Service Rd, West Memphis, AR 72301-2205
Phone Number:
Location: United States > Arkansas > West Memphis
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 19 Hotels in West Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Quality Inn West Memphis
West Memphis Quality Inn

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