I first want to say, please take any and all negative reviews on here with a grain of salt.
I was apart of the 2013 Arkansas Legislative Black Caucus, and we stayed at this location.
I want to say from the moment we arrived we were carted hand and foot by the ENTIRE staff. I have never seen a hotel Staff with so much dedication and commitment to their standards of their hotel. The rooms was tenfold beyond my expectations, the lobby and breakfast area, was a spectacular "clubhouse style" area with great history and decor and such a welcoming environment.
The location was pretty convenient, having a wonderful Cracker Barrell across the street.
Armed Security/police stayed/protrolled the grounds each night and regularly.
Warm free cookies welcomed you at front desk as well as several other snacks and other amenities to buy.
Had a lovely pool room and fitness center beside it.
Once again the staff from all the way for the miraculous General Manager Shawna, treated us as if she was our own mother, she was so kind and caring for everything, and even stayed late both nights to help us with our events.
Roy the front desk representative, far exceeded his job duties, and I even saw him handle a very uncooperative guest with the upmost respect and dignity.
The night auditer lady (can't remember her name), also checked in several times with us, to make sure everything with our events and our stay was more than satisfactory.
We all know It's the little things that count, and it the little things that we as guest notice. And let me tell you, this hotel not only understands that, but it was evident that they pour their Heart and soul into every detail for the guest. From the maids, the management and to the check-in staff; they all excel and I hope they know that their attitude and service does NOT go unnoticed, even though they might not realize it.
I want to thank them all once again for their tremendous hospitality, and gratitude they showed us and the Legislators during our entire stay!
I urge anyone coming around this area to, at least stop in and see for your self, don't take my word for it, just see for your self! And enjoy the service and comfort we received! Thanks again and God bless.
- Jake C
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Choice Hotels, Hotels.com, Travelocity, Priceline, Orbitz, Hotwire, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Comfort Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Hotel West Memphis