We had a great stop on our visit. Very friendly staff. Wish we would have had time to try the pool. Nice location easy to get to and back on the interstate. Nice breakfast with a very friendly lady working.More
- Free Wifi
- Free Parking
We had a great stop on our visit. Very friendly staff. Wish we would have had time to try the pool. Nice location easy to get to and back on the interstate. Nice breakfast with a very friendly lady working.MoreShow less
Thank you for choosing Ramada West Memphis. We appreciate your patronage and the great review. Hope to see you again on your next trip .
Deloris Jones, CHA
Room was dirty and run down. It obviously was a motel with outside corridors before that had been converted to indoor by adding a wall to the outside. The remodel was not done well. It was obvious where the HVAC was moved from under the window to the inside wall near the ceiling. The piping was exposed thru the bathroom. The carpet was not installed well. The TV is an old CRT type with a remote that I felt like I needed to disinfect before using. Before leaving the room to attend the Memphis Redbirds game, I moved a small pillow to the floor in the corner, when I returned later the pillow had been put back on the bed. There should have been no reason for anyone to be in the room while we were gone. Did they go thru our things as well? If this hotel is number 2 in West Memphis I won't be staying anywhere in West Memphis again. I was only here one night on the way to TX for convenience but wish I would have stayed where I normally do in Memphis, TN.
I am very sorry to hear that your stay with us was not up to par. We try hard to offer clean, friendly, comfortable service at an affordable price. We have an expanded continental breakfast, free business center, fitness center, outdoor pool, mini mart and wi-fi in all rooms and public areas. Our guests are usually very happy with our beds, linens and the friendly service from our front desk. We are in the process of changing out all of our televisions to flat screens. I apologize if your stay was anything less than satisfactory.
Deloris Jones, CHA