My husband and i checked in on 26 may and checked out 02 june. This was our 1st visit and found this resort comparable to the Excellence Riviera Maya.The staff work very hard to make your stay enjoyable, and the food is excellent. Rooms/grounds are very clean. Loved the music in the outdoor walkways, especially that it was local music not north american.
The tropical storm that hit on the 1st of June was disappointing but we had experienced Sandy in Cuba on the day of our wedding (Oct 2012) so this storm didn't seem that bad to us but certainly understand how awful it would be to individuals that don't travel frequently and why they would be terribly upset by the storm. It was apparent to us that the resort/staff took immediate action in order of priority to address the issues at hand. I'm not sure that they could have done any better.
All in all we had a good time, met some nice people and would definately recommned this resort to family and friends.
- Official Description (provided by the hotel):
- Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. ... more less
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- Also Known As:
- Valentin Imperial Maya Hotel Playa Del Carmen
- Valentin Imperial Riviera Maya Mexico