We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“excellent”
4 of 5 bubbles Review of Ma'In Hot Springs

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ma'In Hot Springs
Ranked #1 of 1 Hotels in Ma'in
Certificate of Excellence
Guildford, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“excellent”
4 of 5 bubbles Reviewed November 11, 2012

Not many flies when I was there. The staff were very helpful and friendly though the hotel was nearly empty - due to the Syrian situation I suspect. The full body massage was fantastic and the relaxing ginger tea with fruits afterwards were delicious. Three of our group opted for early breakfast overlooking the hotel and food was brought out to them. They enjoyed the novelty while we enjoyed a wide breakfast choice on the veranda overlooking one water fall and pool. All the staff we talked to had only been there a short time so perhaps the hotel has looked to improve this part of their service. Room was clean though I do agree it is a bit on the dark side - especially the lift.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oonaghinsurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jumana A, Executive Office at Ma'In Hot Springs, responded to this review, November 25, 2012
Dear Valued Guest,

Warm greetings from Evason Ma'in Hot Springs!

Thank you very much for staying with us at Evason Ma’in and for submitting your review on your stay. We are glad to know that we were able to meet your expectations and offer you an enjoyable stay.

Thank you for your notes regarding the lighting in the room and elevator, it was passed to the department concerned.

Once again, thank you for your kind review and we look forward to welcoming you back to Evason Ma’in in the near future.


Best regards,

Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

655 reviews from our community

Traveler rating
    339
    160
    73
    43
    40
See reviews for
111
344
28
22
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lejre, Denmark
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 11, 2012

we stayed there for 1 week - it was absolutly wonderfull - everyone was so nice and so helpfull.
The food is excellent the staff in the restaurant is so good.
The Manager of the restaurant is paying attension that everyone is feeling good.
the Breakfast is awasome.
The other staff at the hotel, are doing what the can to make your stay wonderfull
The Spa is the best we have ever tried.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 9Susanne_f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jumana A, Executive Office at Ma'In Hot Springs, responded to this review, November 25, 2012
Dear Valued Guest,

Warm greetings from Evason Ma'in Hot Springs!

I would like to thank for choosing our resort to spend your vacation and for submitting your review on your stay at Evason Ma’in. We are very glad to know that your stay with us was up to your expectations and that we were able to meet your needs.

We deeply appreciate posting your review as it allows other guests to learn more on Evason Ma’in.

Once again, thank you for your kind review and we look forward to welcoming you back to Evason Ma’in in the near future.


Best regards,

Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
amman
Level Contributor
6 reviews
4 hotel reviews
5 of 5 bubbles Reviewed November 11, 2012

I stay this week end in this fantastic hotel . it was very beautiful , relax , enjoying the hot spring fall in the early morning on your body while the cold fresh weather around you ,The rooms are big clean and very quite . the staff very friendly . The food was amazing and healthy you will not stop eating .

Room Tip: you will lucky to stay in a room stunning view on the hot springs
See more room tips
  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mohdAmman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jumana A, Executive Office at Ma'In Hot Springs, responded to this review, November 25, 2012
Dear Valued Guest,

Warm greetings from Evason Ma'in Hot Springs!

Thank you very much for your nice review on your stay at our resort. We are very glad to know that your stay with us was up to your expectations.

Thank you for your comments on the staff, food and rooms.

We look forward to welcoming you back to Evason Ma’in in the near future.


Best regards,

Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 9, 2012

I spent 3 nights at the Evason Ma'in Hot Springs.
It is beautiful, the staff very friendly and helpful.
The rooms are very quite and with a stunning view on the hot springs, the bathroom is big.
The food was amazing, every night different cuisine from the world.
The only problem is that they do not provide a free shuttle service to the the Dead Sea, but they have a car that can take you there for JD 65,000.
Spa nice and clean!

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank federux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jumana A, Executive Office at Ma'In Hot Springs, responded to this review, November 25, 2012
Dear Valued Guest,

Warm greetings from Evason Ma'in Hot Springs!

Thank you very much for your nice review on your stay at our resort. It was a pleasure that we had the chance to welcome you at Evason Ma’in. We are very glad to know that your stay with us was as enjoyable and memorable as you wanted it to be.

Once again, thank you very much for submitting your review which will allow other guests to learn more on Evason Ma’in.

We look forward to welcoming you back to Evason Ma’in in the near future.


Best regards,

Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silverstone, United Kingdom
Level Contributor
106 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 bubbles Reviewed November 7, 2012

This is not a place to stay if you want rest and relaxation. The hotel is tired, shabby, dark and dingy.
The pool area is dirty and the pool is too cold to swim in, but is OK if you like swimming with "Flies".
It is not possible to sit arround the pool area very long, as "Flies" are landing on you every 10 seconds.
We were told by the staff at breakfast not to eat on the restaurant veranda because of, (yes you've guessed it) "Flies". On the second day we raised these issues with the management and were told "it is Fly Season", we cannot heat the l pool (although thousands of gallons of water at 85C is running just 30 feet away), but if you would like to swim in warm water you can go to the Spa". On arrival at the Spa we were asked to pay £38 per person per day extra.
The hotel pool bar is a real "treat", here you can enjoy a lunch consisting of 4 slices of tommato, 4 slices of cheese with 2 cans (250ml) of sprite for £40, however you are seranaded by "Flies" for free.
Our room was comfortable and we spent most of our time in it, however having a shower and trying to hold you nose in order to get away from the smell of sewage was quite difficult.

So are there any good things; yes, the food.
I must congratulate Mohamed Farouk (exec. chef) and his staff for the quality and varriation of the food as well as the service in the main restaurant. Without this we would have gone crazy.

Room Tip: Ask for a high floor at the back. Here you can enjoy some afternoon sun, as well as the sunset.
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jumana A, Executive Office at Ma'In Hot Springs, responded to this review, November 25, 2012
Dear Valued Guest,

Warm greetings from Evason Ma'in Hot Springs!

First of all I would like to thank you for choosing our resorts and for posting your review on your stay with us. We are sorry to know that your stay with us was not up to your expectations or up to our Six Senses standards.

All your comments mentioned in the questionnaire filled upon departure and in your trip advisor post were thankfully noted and addressed with the departments concerned. Your comment on food and service in the restaurant were passed to the Executive Chef and F&B team.

Once again, thank you very much for submitting your review and we look forward to welcoming you back at Evason Ma’in in the near future and offer you a more enjoyable experience.


Best regards,
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tripoli, Libya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed October 30, 2012

the hotel is nice and love;y but the service is very bad.
If you call the room service they will tell yes but do not expect action.
the Wi FI network hardly you can find only at the lobby.
the prices for activities it varie from one restaurant to other in the same hotel
the quality of the food does not reflect the hotel level.
the activites are minimal that it makes the hotel suitable for one day.
No kids activities which inforce to create your own activities for your kids.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kopeekkoko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amman, Jordan
Level Contributor
205 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
2 of 5 bubbles Reviewed October 29, 2012 via mobile

1) The hotel is perfect. I loved the interior, Eco decoration and dimmed/romantic lighting. Oh and that shower with a view! The outdoor sitting areas are pleasant too. But aside from the building and landscape everything else from service to food and facilities are the worst experiences ever!

2) Our journey started when we attempted to book a room online. We tried Expedia and Booking.com where one gave no vacancy and the other gave one room left at a high price. So when I called the hotel directly I got a 33% discount from the online offer.

3) The hotel is one hour drive from Amman where the last 15 km is a steep downhill road requires low gear while you drive in order not to run out of brakes. But it was a pleasant and safe drive.

4) As you reach the hotel you get harassed by the valet service who don't allow you to park the car by yourself and don't allow you to keep the keys of your car with you. I moved the car away from the hotel, yet still they wanted the keys of my car. And there I saw a valet boy sitting in a black S-class Mercedes with the engine running as he was playing with its buttons and interior. And then I looked at them and yelled, "is this why you want the keys of my car!!!". Despite the fact that they were very persistent but I didn't yield.

5) When we were escorted to our room I requested a towel card for my son, which was missing. That I never got!

6) To enter the Spa for jacuzzi, steam room and sauna they charge 70 USD per person per day!

7) The spring pool was there but the springs were not hot, the pool was not big or clean let along the bad smell.

8) Mistakenly we were about to enter the public hot springs area, you really don't want to go there because of the quality of the people who are there. But we were stopped by a policeman because I was wearing a Speedo short!!!

9) There were two restaurants, one serving a buffet and the other Zarb (meat grilled in a pit). My son chose the buffet and literally it was the worst buffet I ever had in my life. Everything is overcooked, tasteless and wrongfully prepared. We ordered fresh orange juice and we got canned apricot juice. We requested the bill and it was wrong. Our dissatisfaction was very obvious, I assume. Because Mr. Fadi Swaidan, the restaurant manager attempted to rectify the horrible experience and didn't charge us for the dinner.

10) Room service. We requested our free water bottles (that were missing from the room) plus an additional large water bottle... none were delivered to our room!!!

11) The free wifi is mainly available at the lobby, weak signal and slow.

12) While you're at the hotel take a short drive to Dead Sea Panorama. You'll love the scenery and museum.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hassaan_Abdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jumana A, Executive Office at Ma'In Hot Springs, responded to this review, November 25, 2012
Dear Valued Guest,

Warm greetings from Evason Ma'in Hot Springs!

Thank you very much for posting your review on your stay with us. We are sorry to know that your stay with us was not up to your expectations.

All your comments were thankfully noted and addressed with the departments concerned.

Once again, thank you very much for submitting your review and we look forward to welcoming you back at Evason Ma’in in the near future and offer you a more enjoyable experience.


Best regards,

Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Ma'in
7.5 mi away
Kempinski Hotel Ishtar Dead Sea
7.0 mi away
Crowne Plaza Jordan - Dead Sea Resort & Spa
16.9 mi away
Ein Gedi Hotel
Ein Gedi Hotel
#1 of 1 in Ein Gedi
3.5 of 5 bubbles 395 reviews
Show Prices
Show Prices
Show Prices
9.9 mi away
Holiday Inn Resort Dead Sea
7.4 mi away
Dead Sea Spa Hotel
Dead Sea Spa Hotel
#7 of 9 in Sweimah
3.5 of 5 bubbles 866 reviews
11.1 mi away
Ramada Resort Dead Sea
Ramada Resort Dead Sea
#6 of 9 in Sweimah
3.5 of 5 bubbles 448 reviews
Show Prices
Show Prices
Show Prices

Been to Ma'In Hot Springs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ma'In Hot Springs

Property: Ma'In Hot Springs
Address: P.O. Box 801 Madaba, Ma'in 11117, Jordan
Location: Jordan > Ma'in Governorate > Ma'in
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ma'in
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Ma'In Hot Springs 5*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotwire, Travelocity, Hotels.com, Agoda, Priceline, TripOnline SA and Booking.com so you can book your Ma'In Hot Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Evason Ma`In Hot Springs Hotel Ma`In
Ma'In Hot Springs Jordan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing