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Reviewed August 1, 2013

Excellent break, staff very pleasant and welcoming. Grounds very nice being on the shore of Ullswater, and we had good weather, no daytime rain. The room was very comfortable and clean.

Enjoy your lovely Cumbrian breakfast, and try to ignore the breakfast waiter who dashes about like someone demented.

The food was very good to say we were on a package of DB&B.

One word of caution, we booked through Hotel Exclusives, but had we checked the hotels own website, we could have got the same break/package for £100 less, will be more diligent in future.

Room Tip: Because we were on a package our room was at the back of the hotel overlooking the car park, but we could also see up the valley towards the Helvelyn area lovely view, if you wish to pay extra you can book rooms with lake views and lovely balconies.
  • Stayed: July 2013, traveled with friends
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1  Thank RG1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2013 via mobile

Stunning views over Ullswater, excellent rooms and food but the outstanding thing about this hotel is the attitude of the staff. They seem very well trained and are very efficient. Unusual in the hotel industry in the UK.
Compared to many Lake District Hotels who only seem bothered about taking as much money off you as quickly as possible, the Inn On the Lake seem to have their priorities right and the customer comes first.
Great place.

  • Stayed: July 2013
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Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2013

If you only stay once in the Lake district make sure you stay on Ullswater, the most beautiful of all the lakes. Several of the finest hotels are situated on the shore and The Inn on The Lake probably has the best setting. Pay a little extra for a lake view and wake up to one of the worlds most stunning views.
We stayed while attending a wedding reception. The whole event was very well organised with excellent food and service. A good stock of beer and malt whiskies in the bar and a variety of comfortable rooms to relax in.

  • Stayed: July 2013, traveled with friends
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Thank BobDunda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

This was another treat out for me on our holiday, my other half took me here for dining, a lovely hotel, if only we could have stayed :) The staff were all very friendly, just a tad overly 'are you enjoying your meal' 'what have you done today' and all the things maybe they are meant to say (bit like reading from a script) apart from that, the meal was delightful, thoroughly enjoyed everything and would like to eat there again :) The views from the back of the Hotel are majestic!

Room Tip: Didn't stay only dined at their superb restaurant!
  • Stayed: May 2013, traveled as a couple
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Thank Marydoodles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

We spent 2 nights this week on a Travelzoo deal which included 3 course dinner. We paid extra for a lake view room. We're glad we did because the view to the lake and gardens was wonderful. The setting for the hotel is what makes this hotel however we felt the overall location, though peaceful, was a bit isolated from the other lakes. The staff were all so polite and nothing was too much trouble. Our criticism is about the food served in the restaurant. On our first evening we both ordered lamb for our main course and mine was so undercooked that blood was pouring from it and my husband's was very pink. I tried to eat some of it but couldn't so we returned it to be cooked further. This was dealt with very well by replacing both meals and new vegetables. On the second evening my husband's steak, although he asked for medium, came back as rare. We appreciate that chefs believe meat should be "cooked" like this but they she respect the guests requests. For these reasons we would not return to this hotel which is a shame because we did love the view, room and staff.

  • Stayed: July 2013, traveled as a couple
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1  Thank pauline w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manageriotl, General Manager at Inn on the Lake, responded to this reviewResponded July 27, 2013

Dear Pauline

Thank you for your review and I’m so pleased you enjoyed the hotel and the service you received. Glenridding is a small village in Ullswater but is set in the most beautiful Lakeland scenery, people tend to love the tranquillity but I certainly understand if it was a little quite for you. .
I'm sorry our food in the restaurant wasn't to your liking, we serve all our prime cuts of lamb and beef pink as is stated on the menu unless the guest orders it otherwise but was very pleased to hear that the waiter took both plates away and replaced them with freshly prepared well done meals. Everyone has different tastes and we are only too happy to oblige if guests want something different.
Once again Pauline thank you for taking time to place your comments and we wish you well in the future.
Kind regards
G Wilson

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