We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Don't be misled by the pictures.” 2 of 5 bubbles
Review of BEST WESTERN Glenridding Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
BEST WESTERN Glenridding Hotel
Ranked #2 of 2 Hotels in Glenridding
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Don't be misled by the pictures.”
2 of 5 bubbles Reviewed July 1, 2013

We booked this hotel based on the picture on the website, a hotel amongst the trees beside the lake. When we arrived we found it was in the middle of a group of shops and even paying the lake view upgrade we found we had a view of the beer garden and the car park. For the money we paid we were very disappointed. This hotel does not look like its pictures.

Stayed June 2013, traveled with friends
Helpful?
10 Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

383 reviews from our community

Traveler rating
    172
    119
    49
    24
    19
See reviews for
62
227
14
12
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed June 30, 2013

We spent 3 nights in this hotel on our later trip to beautiful Lake District. We chosen this hotel based on its location. We want remote area with less "touristy" sights. But we want a little bit of luxury as well.

Hotel is located on southern shores of Ullswater Lake and its got own semi-secured car park (CCTV only).
On arrival we were politely welcomed by reception desk staff. Reception area looks very nice, with plenty of sofas and little bar for hotel quest only (there is another pub downstairs).
After receiving our card keys we headed upstairs to our room. (free upgrade to lake view)
First impression - smelly. It smelled like a wet dog. Fortunately open window and some deodorant fixed the problem (view of the lake helped as well). Room smartly decorated. Unfortunately there was no fridge/minibar which we expected. Bathroom was nice though. Seamed recently redecorated with nice size bath.

There are four eat/drink places in the hotel:
- main hotel restaurant - we only used for a breakfast and this was OK.
- hotel bar - didn't use it but seamed nice.
- hotel cafe - used twice. Awful! Had steak pie that didn't even look like one, not to mention the taste. Also ordered green tea but got Earl Gray instead. On second occasion I've had piece of cake - dry, old and disgusting.
- hotel downstairs pub - local pub, used on first night and after having the worst onion rings in my life (fried in low temperature oil so soggy and dreadful) and terrible pizza we decided to eat out.
All those places seamed to have the same menu (and same awful cook) so would not recommend it to anyone. Hotel apparently has 3 AA stars. Surely it wasn't awarded for food.

Hotel has swimming pool which we used and its fine (small but we had it to ourselves). Sauna needs new heater as the existing one doesn't do a good job. But in the end we've enjoyed it.

Conclusion.
Hotel itself its fine and offers little more than your usual BB (pool, sauna, WiFi,).
Staff very friendly and professional (with exception of the chef ;-)
Food below standard.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank bigYeti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 29, 2013 via mobile

Having been to this area many times over the years, this time I thought I would stay at the Glenridding Hotel. Having read the reviews, I didn't expect too much. However, I have to say, this is the nicest place we have stayed in. It is very clean, the rooms are spacious and we have a lovely view of the lake, the staff are friendly and helpful and the food and service are very good. I will definitely be back.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lane1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teesside
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed June 28, 2013

Liked everything about this hotel, and dead central for lake and steamers. Lots of modern features to the hotel and rooms 43 and 44 very modern. Don't understand the person that complained that hotel was looking tired, not at all. Restaraunt very nice, food excellent and John so helpful, thanks. All staff pleasant. Pool and sauna very good too.

Can't put any negatives here.

Room Tip: Room 44 had good Queen size bed and all modern. 43 the same but with normal double bed. We were fa...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TeessideJo_Jo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 24, 2013

We booked this at short notice and were more than satisfied in every aspect of this hotel. Nothing was too much trouble for the staff. We had a lovely relaxing time. We ate in the Ratchers bar in the evening, great food and value for money. We did pay the extra for an upgrade for a lake view which, if you can afford it I would advice you to do.....lovely to wake up to in the morning...

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jeannlionel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taunton, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 20, 2013

We chose this hotel as the base for a walking tour - "we" being 4 male friends in our 60's who were at grammar school together and who meet up once a year to see if we are still surviving. The occupancy level at the hotel during our visit was very low (after half term), which was to our advantage. The service level was personal and relaxed. We were greeted at reception by Sarah who melted our hearts with her wonderful smile and obvious enjoyment of her work. We immediatlely felt at home. The personal treatment continued with our swim in the hotel pool, which we more-or-less had to ourselves and which offered excellent changing facilities. The rooms were well above average, the service in the hotel dining room was definitely superior and the food was most commendable (both breakfast and dinner). We moved on to a different and more expensive hotel in Grasmere to complete our walking tour and felt a definite "come down" to "normal standards.

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Keith063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockton-on-Tees, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 10, 2013

From the minute we set foot inside the glenridding we were happy to be there, the staff were very friendly and helpful. our room was spacious, very clean and comfortable. We used the Ratchers bar for an early evening drink, where again the staff were excellent, there was a good selection of food and drink. The ribeye steak i would highly recommend, as the brother of a top chef my expectations of food can be high, my girlfriend and I were not dissapointed. the location is fantastic with mountain views from all windows. we did not use the pool but it looked like it was to the same clean standards as the rest of the hotel. The breakfast menu is fabulous, great choice and any variation is met with no problems by the staff, however there was one incident where a resident was turned away for being far too late for breakfast service, John the restaurant manager was very professional in handling it even though it did not meet with the residents expectaions of re opening the kitchen just for them at such a late hour they were still provided food and drinks, which we both found professional in light of the customers poor attitude towards john, who i may at is a very friendly and attentive gentleman (well done). The cost of the stay may well not be as cheap as other hotels, but we would highly recommend it to anyone and we will definitely stay again....

Room Tip: we stayed in a superior double
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank martin w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Glenridding
0.1 mi away
Inn on the Lake
Inn on the Lake
#1 of 2 in Glenridding
4.5 of 5 bubbles 1,559 reviews
0.8 mi away
The Patterdale Hotel
The Patterdale Hotel
#1 of 1 in Patterdale
4.5 of 5 bubbles 915 reviews
4.5 mi away
Macdonald Leeming House, Ullswater
Show Prices
Show Prices
Show Prices
5.3 mi away
Sharrow Bay Country House Hotel
Sharrow Bay Country House Hotel
#1 of 1 in Pooley Bridge
4.5 of 5 bubbles 338 reviews
11.5 mi away
Applegarth Villa and Restaurant
7.7 mi away
Lodore Falls Hotel
Lodore Falls Hotel
#5 of 5 in Borrowdale
4.5 of 5 bubbles 1,990 reviews
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN Glenridding Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Glenridding Hotel

Property: BEST WESTERN Glenridding Hotel
Address: Glenridding CA11 0PB, England
Location: United Kingdom > England > Cumbria > Lake District > Glenridding
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Glenridding
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Glenridding Hotel 3*
Number of rooms: 36
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Agoda so you can book your BEST WESTERN Glenridding Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Penrith
Penrith Best Western
BEST WESTERN Glenridding Hotel England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing