From the minute we set foot inside the glenridding we were happy to be there, the staff were very friendly and helpful. our room was spacious, very clean and comfortable. We used the Ratchers bar for an early evening drink, where again the staff were excellent, there was a good selection of food and drink. The ribeye steak i would highly recommend, as the brother of a top chef my expectations of food can be high, my girlfriend and I were not dissapointed. the location is fantastic with mountain views from all windows. we did not use the pool but it looked like it was to the same clean standards as the rest of the hotel. The breakfast menu is fabulous, great choice and any variation is met with no problems by the staff, however there was one incident where a resident was turned away for being far too late for breakfast service, John the restaurant manager was very professional in handling it even though it did not meet with the residents expectaions of re opening the kitchen just for them at such a late hour they were still provided food and drinks, which we both found professional in light of the customers poor attitude towards john, who i may at is a very friendly and attentive gentleman (well done). The cost of the stay may well not be as cheap as other hotels, but we would highly recommend it to anyone and we will definitely stay again....
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- Also Known As:
- Best Western Penrith
- Penrith Best Western
- BEST WESTERN Glenridding Hotel England